Bank call center service regulationsPosted by Alford Hoff on May 24th, 2021 Efficient bank call center services are few and far between; finding an outsourcing company that will client information efficiently and in accordance with the standards laid out by the PCI DSS is a rarity. We are PCI DSS certified and are one of the most recognized bank call center outsourcing companies in the US that specialize in providing call center services for the banking, financial services, and insurance industries. What bank call center services we handle Stringent standards and strict security protocols make hiring and training staff for bank call centers especially challenging. Our highly-trained staff at DATAMARK are equipped to manage this function exceptionally; they are experienced, certified and have the necessary technology and resources to manage this function exceptionally well. We can deliver service and support for the following areas: Credit card and loan application processing bank call center services Mortgage processing Financial product sales Cross-selling and upselling Excellent customer service is also an important aspect of the bank call center function. From collections, payment services, fraud and unauthorized account action support, and just general phone banking, we can handle it all providing 24-hour customer service for your loyal banking clientele. If you need a reliable outsourcing company with the necessary resources and automated technology to advance your bank call center levels, contact DATAMARK today.Like it? Share it! |