Better cost and customer management with VoIP business phone system

Posted by juanoliv3 on October 19th, 2015

Do small businesses need VoIP (Voice over Internet Protocol)? While many of the small business owners feel that they can do without this telephony, the world says that they do. The VoIP business phone system is perfectly suited for businesses of all sizes, including the small ones. With VoIP SIP, small businesses can cut on their call costs, even when they make only local calls.

There were more than 21 million users of VoIP SIP way back in 2010. The number of people using a VoIP business phone system has, without any doubt, gone up significantly in the last four years. Businesses are seeing the benefits of VoIP and this is why they are making the switch.

All this while, running businesses using the traditional phone system required a phone switch. There would be a large load of hardware components for the phone system to run. A technical support person had to be hired to install and manage the phone lines of a business and also to fix issues that would crop up sometimes. The phone switches are expensive and so is the cost of maintaining them.

Repairs and replacement of parts would be cumbersome and slow, leading to system downtime and loss of potential business. VoIP SIP takes care of this issue because it eliminates the need for hardware and complex software. Data flows through the internet and installation and maintenance are fairly easy. Plus a host of added features including email, e-fax, call forwarding, caller identification and status messages make life much easier for businesses.

It is always a difficult task to use features like call forwarding and voice mail access when businesses use traditional phone systems. While these features are all available in traditional phones, they are often difficult to manage as far as employees are concerned. The employees today are savvy using mobiles and the web and they like things simple. Traditional telephony is not that simple.

A VoIP business phone system can easily integrate with mobiles and the web and employees don't feel difficulty in using this system. The system can be configured for businesses and can handle all communication requirements, including customer communication. Now employees can let their customers know when they are available and unavailable; they can send files to their customers while talking to them and they can email and fax documents with complete ease. So what says that this phone system is not suitable for small businesses?

Yes, there is a cost associated with the installation of VoIP SIP, but it can be easily recovered. You will soon figure out that the cost of a VoIP business phone system gets integrated into your internet bill and you can radically cut short your local phone bill by almost 40%. And if you make international calls, the cost cutting is as much as 90%.

If you are a small business owner, cost management is one of the most important activities for you. The VoIP business phone system can make a significant impact here. Switch to VoIP SIP and you will love the benefits.

If you haven’t sampled a VoIP business phone system, you should now. Small businesses are switching to VoIP SIP because they are able to manage cost better.