Communicate Safely with Clients through White Label Client Portal
Posted by aimewolf on October 27th, 2015
If you are looking for a highly secured cloud environment to communicate with clients and partners, you should learn more about the features and benefits of a white label client portal.
Sharing valuable information and documents with your clients might be a risky business with the malware viruses and threats that abound the internet. Besides, as a business that relies on file sharing over the internet you must be compliant with federal privacy rules and regulations. You must offer your clients and partners a safe and professional environment for data exchange. Getting the highest possible level of security for the data you share online is definitely a strong feature that you require from white label client portal.
Before you start looking for the most advantageous features you can get from white label customer portal you must search for getting FISMA and FIP certifications. It is practically against the law to provide poor security for personal data about your clients when exchanging files. Traditional emails don’t provide the highest level of security to this concern, so that’s another reason why you need to integrate white label client portal as a main platform of online communicating with your clients and collaborating with your partners.
Getting feedback from your clients, allowing them to search for valuable information and gain access to content that answers their queries are essential aspects. Sometimes clients remain loyal to a certain enterprise only because they always interact efficiently with the customer service department. Having a really professional customer service keeps your clients happy, helps you reduce costs and save time. For example, you don’t need to invest in editing or translating manuals, as long as your clients and partners can easily access technical documentation about your products.
Another great feature about white label customer portal is that google applications are included. You can login with your google account and important contacts, share google calendar events, use google drive docs and so on. At the same time you have the opportunity to go for public or private cloud environments. There are three user roles that clearly define the amount of accessibility and control over editing. The administrator get full control over content and editing, editors can change content but can’t invite members, while viewers can also access content.
In order to evaluate the features and functions offered by white label customer portal you must first think about your business goals, communication challenges and workflow or other aspects that need improvement. Discussion board, document management, files sharing, search functionality, real time updates are some of the great tools you could find with white label customer portal. A full spectrum of top quality services and solid client support are features that should convince you to check the trial version. So, continue your browsing, and discover more facts about popular software, about latest included features, upgrades you could find useful, cost effective solutions and other opportunities. Acquire highly customizable software for improved communication!
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