Get Support from Mobile Service Providers in UAE

Posted by commit on November 3rd, 2015

Mobile users in the UAE have two service options as the market is under the duopoly of two mobile giants, Etisalat, and Du. Both companies offer standard GSM postpaid as well as prepaid mobile services. However, the biggest difference between them is in their coverage, with Etisalat offering a more nationwide reach, being the more established service provider (Du is relatively new, having entered the market only in 2006). Another notable difference between the services of these mobile operators is that Etisalat also has per second billing, where as Du charges by the second.

Prepaid services are a practical choice for those who wish to control their mobile spending and usage. Because you pay in advance, it is easier to know and control how much you are spending. However, monthly payment plans are also available for those who wish to have ready access to service, without having to worry about running out of credit. Both Etisalat and Du also offer special discount schemes and promotions to their customers from time to time. Whether you require temporary mobile services or permanent mobile lines for business purposes, it is important to get support from these mobile service providers to ensure consistent availability of services.

Support services can help you navigate all the requirements you may have to accomplish to acquire mobile phone connection and service. Visiting an authorized reseller or business centre might be required to setup your account and settle all documentations and other requirements needed to process the application. Support services will also walk you through all the fees and tariffs that might apply when using mobile services, including fees for calls, messaging, and data usage. Text messaging charges usually vary between local and international numbers. International calls, on the other hand, are charged at the usual IDD rates. Incoming calls are free, unless you are using International roaming.

Mobile support services can also help you find the best solutions for blocking unwanted spam and promotional SMS. As per TRA regulations, authorized advertising for SMS is allowed between 7 am and 9 pm, daily, but you can always opt-out of spam providers by contacting your mobile support for your network. Support services can also help you take care of a lost, damaged, or stolen SIM card. In fact, replacement can be requested online through your account for a minimal fee, with the added advantage of getting the replacement card delivered to your doorstep.

About The Author:

COMMit is one of the IT service leading companies in UAE; it is a service based company that provides a solution for the IT sector. It is founded in 2002 in Dubai having more than ten years of experience & expertise in the field of IT & Telecom solutions. They offer their service in various sectors like Hospitality, Health, and Construction, etc. and have delivered more than a 1000 projects within the UAE.