All You Need to Know About Phone Number Searches!

Posted by Danny Knight on June 1st, 2021

Did you know that your caller ID display name is something you take for granted, that your company name will appear automatically, every time you call someone? That should probably be the case, but unfortunately, it isn't always the case.

If you believe that some programme or major telecom software is in charge of setting and maintaining everyone's caller ID name, you are mistaken. Someone must consciously set that name so that the central database has the correct information in its records.

This article will provide you with all of the information you require regarding your company's display name and how it functions along with free phone number search on Kiwi Searches. You'll learn how to ensure that the correct name is always displayed, what to do if it is incorrect, and how to change it if necessary.

To begin, the CNAM record is the name given to the record that contains your caller ID display information in the telecom industry. Most people believe that the CNAM is automatically set when they register a new phone number, and that anyone you call will see it.

This is a little tricky because, while some service providers will perform that service for you automatically, you should double-check with them because many do not. As we've previously stated in some of our other posts, a carrier and a service provider are not the same thing.

If you take GreatCall as an example, they are both a service provider and a carrier, but only because, like Page Plus, they are so large that they serve as their own carrier. Outside carriers are typically used by VoIP or other virtual service providers. Basically, whichever VoIP provider you have is your service provider, and you should contact them if you have any questions or if there is a problem with your service.

Your service provider, on the other hand, may use an outside carrier to activate and maintain their phone numbers. The carrier is the company that manages your phone number. As a result, the carrier must set the CNAM for your phone number on purpose.

When your provider uses a different carrier, they request that the CNAM be changed to your company name. They may not always do this automatically, so you may need to contact your provider and request that they do it for you. Although this service is usually free, some providers may charge a small fee for it.

Keep in mind that if you port (transfer) your phone number to a new provider, you'll have to do it all over again because the data does not transfer over. As we previously discussed, this works in the same way as when you sign up for a service and receive a new phone number from them.

When you get a new phone number from a provider, they may update the CNAM automatically, but they may not. The same is true when you switch from one provider to another. It's a good idea to call your new provider and inquire about it to ensure that the CNAM has been set up and is current.

Give them your exact name, as it will appear on your outgoing caller ID, and keep in mind that there is a 15-character limit. Unfortunately, unless you ask, you will not be notified about this because a service provider either does it or doesn't. In either case, they are unlikely to inform you, which is why it is necessary to contact them and double-check.