Road Runner Mail Login Issues

Posted by Nancy Smith on June 1st, 2021

Are you unable to access your Roadrunner email account? Are you encountering RR Mail login issues? Or have you experienced some other problem with the functioning of your email services? Even if you have encountered a problem with the working of your email services, then apply a few simple fixes that can take you back to the uninterrupted service experience. Let us learn more about it. 

How to fix “Can’t access my Roadrunner email” or “RR Mail Login issues”?

  1. Invalid Credentials: The login error might have occurred due to incorrect login credentials. In such a case, make sure you are entering the correct login credentials. The password is case sensitive so ensure that you enter it accurately. 
  2. Poor Internet: To access the email services appropriately, make sure you use an active internet connection. Working on the internet is essential for the appropriate functioning of email.
  3. Outdated web browser: An obsolete version is itself the reason for many issues. Make sure you are using an updated version of your web browser to keep using the uninterrupted services.
  4. Server Issues: The issue might also occur due to server issues. In such a case, check online whether the Road Runner email has some server issues or not. If yes, wait for some time until the problem gets resolved from the backend, and then try logging in to your account. 
  5. Antivirus and Firewall: The antivirus or firewall may also be the culprit behind the occurred issue. If the problem is due to the antivirus, deactivate the antivirus program and try logging in again. 

How to fix “My roadrunner email is not opening”?

It is always good to know the reason behind the occurrence of the issue. Things get easier to handle if the reasons are known. Now that you are familiar with the reasons behind the problems encountered let us move forward to its resolutions. Let us see how we can resolve the issue without any technical help. 

How to fix the issue of roadrunner Email not Responding?

  1. Issues with server

If the issue occurred due to the server, check whether the problem has transpired from the backend. Search for the recent news concerning your email and if the server is down and people are talking about it. Wait until the issue gets resolved from the backend and then use the uninterrupted services.

  1. Erroneous Login credentials

When the issue is with the login credentials, ensure that the login credentials entered by you are correct. The password and email id are case sensitive, and you must enter the correct details. So make sure that you have entered the correct one. 

  1. Improper configuration of servers

If the issue has transpired due to the inappropriate configuration of servers, ensure that you correct the configuration manually or put it to the automatic to resolve the error.

  1. Erroneous IMAP or POP settings

If the issue has occurred due to the inaccurate IMAP or POP settings, make sure you enter the settings manually. Incorrect settings can be a significant reason for the occurrence of the issue. 

Road Runner POP Settings

  • Open the roadrunner email on your device 
  • Click on the settings
  • Select the manual server settings 
  • Click on the POP settings.
  • Construct the account type as POP or POP3
  • Modify the incoming server mail to
  • Modify the incoming server port to 110
  • Mark security type as none for the port
  • Modify the outgoing server to
  • Modify the outgoing server port to 587
  • Mark the security type as None
  • Enter the roadrunner email address
  • Enter the password
  • Click on the done, and you are done with POP settings

Roadrunner IMAP settings

  • Open the roadrunner email on your device
  • Enter the login credentials 
  • Click on the manual setup option
  • Un-tick the automatic configuration 
  • Select the IMAP settings and make the configurations as follows:
  • Mark the account type as IMAP
  • Modify the incoming server to
  • Modify the incoming mail server port to 143
  • Mark the security type as SSL/TLS and security type as None
  • Modify the outgoing server to
  • Modify the outgoing port to 587
  • Modify the security type to none and mark the insecure port as none
  • Enter the email id and password
  • Deselect the option of the secure server 
  • Deselect the option of the verified certificate
  • After the authentication by the SMTP server, you will be taken to the next step
  • Enter the credentials again
  • Click Next 
  • Enter the account name to be displayed, and you are done. 

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Nancy Smith

About the Author

Nancy Smith
Joined: July 23rd, 2020
Articles Posted: 2

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