What is a PBX system and how it work?Posted by Soni Sharma on June 9th, 2021 PBX (Private Branch Exchange) consists of the hardware and software that powers the telephone systems of businesses. PBX systems route calls to one or more offices by linking a company's central numbers to multiple extensions. Most models of the PBX system offer other features, including:
How Does a PBX Phone System Work? A PBX system can handle many calls that businesses receive each day by carrying phone traffic so that multiple physical phones can share the same outgoing phone lines (or "trunk"). The system assigns each telephone, fax, or similar device a designated extension part of the internal network. Free pbx Phone System connects their phone to the public telephone network through one of the lines in the office. Other types of PBX system In addition to basic PBX systems, there are four other types of PBXs on the market, each offering different features and benefits.
IP PBX (INTERNET PROTOCOL) An IP PBX enables audio to be digitized and transmitted as data over the Internet (VoIP) rather than as a telephone signal. IP telephony is attractive and is becoming more and more widespread in enterprises, as it offers considerable advantages in terms of costs and functions compared to conventional service without changing the user experience. HOSTED PBX (CLOUD) Hosted PBX systems will be of interest to businesses that do not want to acquire and maintain their systems in-house. With this type of infrastructure as a service (IaaS), the high cost of hardware/software and maintenance comes in one-time, fixed monthly service charges. Hosted PBX providers offer implementation, ongoing support, and disaster recovery plans, such as multiple carrier-grade data centres in different regions, should there be a problem with a company's internet connection. VIRTUAL PBX A virtual PBX is software that runs on a computer server that uses VoIP technology to emulate the functions of standard PBX hardware. Using virtualization technology, a virtual PBX can share hardware with other server software, thereby reducing costs. However, grouping multiple virtual servers on the same server hardware can be risky in the event of a hardware failure, as all virtual servers will be down until the hardware is repaired. MOBILE PBX Mobile PBXs are a type of hosted PBX that allows full connection to mobile phones (in addition to transferring calls to them) and offers the same extended functionality as desk phones connected to the system (often through applications). This allows the workforce to be more mobile and flexible and to "have offices" anywhere. If you want to add mobile functions to an on-premises or landline PBX, there is an alternative method: third-party upgrade. Conclusion: The functions of PBX systems can be configured system-wide or channel-wide, depending on the needs of the business. Article Resource: https://www.123articleonline.com/articles/1245486/what-is-a-pbx-system-and-how-it-work Like it? Share it! |