Manage projects better with collaboration software

Posted by GeorgeVelvet on December 2nd, 2015

Managing the customers today has become far more difficult because the customers now have access to enough information. The more you communicate and collaborate with your customer, more will you make them feel at ease. A happy customer is what any business wants because a happy customer gets more business through reference. You can use a client portal to keep your customer informed on anything happening in a particular project. Options in collaboration software applications are available for you to collaborate with your project team and keep the clients updated.

Cloud computing has changed the way we share information. Earlier on, it was rather cumbersome to share information - you had to either email files to people or use shared folders for sharing information. None of these two modes are convenient in the present scenario. If any of your project team members want to access files in shared folders, they would need to be connected to the office network. What is convenient is cloud storage where any authorized employee can access information from anywhere and on any device as long as they have internet connection available. When you have a cloud-based client portal designed, it can be accessed from anywhere and this helps you keep your teams and your clients informed.

A client portal is like any other portal, but it only forms part of your main website. This portal can be used to form an access point for your clients. Say, your team is working on a project and the client wants to know the current scenario. Under normal circumstances, the client would need to call you up to get the update and even then, you may forget to provide some important update. But when you use a collaboration software application, it is possible to upload all the relevant documents to the portal and these documents can be accessed by the client. And not just documents, any project update can also be uploaded in a prescribed format so that everyone is in the know.

Your collaboration software application also helps you in other ways. Using this software application, you can blog, make comments and initiate discussions. Even if your project team is spread far and wide, it is possible for them to come together on the client portal (with the client, if required) and together take stock of the project. When everyone knows what has been done and what needs to be done, the project runs more smoothly. And because everyone comes together on the portal, newer ideas can also be generated.

Now is the age of information and information sharing using a cloud-based collaboration software is highly convenient. It is difficult to form a team that works together and with this cloud-based application, you can achieve precisely that. Designing a client portal is fairly simple when you have experts doing the job. Once the portal is up and running, you can see the benefits of it. You will sure have a more engaged client and project team that works together.

A collaboration software helps you collaborate with your clients and your project team. With a customized client portal in place, you can always keep everyone updated and this ensures timely conclusion of your projects.