10 Things We All Hate About Small Business IT Support

Posted by Vance on June 16th, 2021

Most individuals have faith while in the intelligence of mankind, but if you read our post that includes sixteen in the funniest support desk tickets as told by IT professionals, or these other real assistance desk mishaps, your rely on in humanity might need faltered somewhat.

Regretably with the IT professionals who may have to repair computer issues, there’s seemingly no conclusion to human error when using tech.But Fortuitously for everyone looking through this put up, a lot of of those stories are pure comedy gold.

Make sure you get pleasure from these completely accurate funny assist desk tales from your Spiceworks Local community… and become glad you aren’t the a single Performing

them!

I had a user come up to me and request why their Laptop would not activate. I'm going more than for the desk and spot a pool of h2o so I instantly unplug the pc and elevate it up. H2o arrived pouring out on the facet vents Hence the consumer says “oh ya I spilled h2o on my desk, could that be the problem?”

Particular person coming into knowledge on a floppy disk was explained to that she had to make a copy at the conclusion of every single day to offer a backup. About 6 months later on, the disk became corrupt; And so the technician asked if she experienced the copies. She opened a filing cabinet drawer and pulled out a stack of paper; on just about every sheet was a photocopy of your disk.

I used to be going for walks through an Business someday and also a consumer explained to me, “At last! It’s taken you extensive enough. I pressed F1 (aid button) around two several hours back!”

I acquired a call a few keep track of not working. When going through the typical debugging actions, user stated there have been no lights, he couldn't come across the facility button, etc, etcetera. Then I ask, “Is there really a observe to the desk”, and response was “no.” Somebody had moved it.

After on a time I'd a consumer get an e-mail that our anti-virus program immediately quarantined. The user was frantic, “I must have that e-mail!” I explained, “I’m sorry, it's a virus. You’ll must Make contact with the dude who sent it, have him clean his Computer system of viruses, and resend.” He replied, “Can’t you only switch off anti-virus long more than enough for me for getting this e-mail?”

I'd a guy complaining that his Personal computer were hacked (certainly every time something Unusual at any time goes Improper, it’s been “hacked”) due to the fact Each time he booted the pc, opened a plan, shut a system, regardless of what, your entire concept tune to Studying Rainbow would Enjoy. The computer hadn’t been hacked, he experienced just still left it unattended and an individual arrived by and established each Windows audio to Enjoy The full song. I adjusted the theme and was accomplished. Lesson figured out: in no way go away a pc unattended simply because you'll find tricksters out there!

Amongst my preferred repeating requests is, “I am able to’t try to remember my electronic mail password. Small Business IT Support London Please electronic mail me a fresh password.”

A person was complaining his Personal computer wasn’t Operating at all. Just after undergoing The entire “have you checked cables and is also it plugged in and so forth” he experienced me pondering he wanted a completely new ability offer or one thing. Then I read anyone in the background say, “I ponder just how long the facility outage will probably be this time.”

Consumer phone calls stating mouse “isn’t Performing.” No dilemma says me… I grabbed a freshie & headed above. On arrival, user states, “And there’s that annoying pink gentle shining in my eyes as well!” I turned the mouse suitable-aspect-up and walked quickly from earshot, immediately shedding it with laughter!!!

I had a user come back from a 2 7 days vacation who reported that “anything is different”. She couldn’t definitely explain what was various while. Her Personal computer had been off the whole time and practically nothing experienced modified whatsoever. She’s a Mac person at your house And that i suspected The key reason why “anything differs” was due to the fact she didn’t take a look at a Home windows equipment for two months.

At some point a user calls mainly because her Laptop or computer wouldn’t electricity on. OK, so I take the journey upstairs and guaranteed plenty of no electrical power to the CPU or check. I Adhere to the electric power cords to an influence strip, but I couldn’t see the ability change. A head of lettuce in the grocery bag had fallen from her desk onto the switch and turned it off. We nevertheless giggle in regards to the ‘Loss of life by Vegetable’ ticket…

“I'd a consumer at my past occupation, who when it came the perfect time to reboot her computer would crawl under her desk, unplug each cable, plug in each cable, and come back up and tell me she rebooted. A lot better After i had her log off and go browsing she did a similar thing.”

Call from person: “my Computer is screaming at me.” Learned the pc was beeping since the keyboard tray was holding numerous buttons down.

I acquired a ticket stating “person is requesting to generally be changed again to Google from Chrome”

Ticket #144: “myspacebarwillnotwork” – Description: “iwouldreallylikesomespacessoicanwork!”

It’s an enormous difficulty when customers start off mistaking a can of WD-40 for canned air… that keyboard was never ever exactly the same. “It’s sooo oily!?” *facepalm*

We hope you liked our funny aid desk stories. We realize that lifestyle could get tough in IT from the facial area of much consumer error, but at the very least you’ve formulated an awesome humorousness to manage it.. correct?

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Vance

About the Author

Vance
Joined: February 19th, 2021
Articles Posted: 195

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