Why We Love Small Business IT Support London (And You Should, Too!)

Posted by Vance on June 16th, 2021

Most people have faith in the intelligence of mankind, but when you read our posting that includes 16 from the funniest enable desk tickets as informed by IT professionals, or these other authentic support desk mishaps, your rely on in humanity might have faltered a tiny bit.

Sadly to the IT pros who definitely have to fix computer challenges, there’s seemingly no finish to human mistake when using tech.But Thankfully for everyone looking at this article, numerous of those tales are pure comedy gold.

Be sure to appreciate these entirely accurate funny aid desk tales through the Spiceworks Community… and be happy you aren’t the a single Doing the job


I had a consumer come around me and talk to why their Laptop wouldn't turn on. I go around for the desk and spot a pool of water so I promptly unplug the computer and lift it up. Drinking water came pouring out of the facet vents so the person claims “oh ya I spilled h2o on my desk, could that be the challenge?”

Person entering information on a floppy disk was explained to that she experienced to help make a replica at the conclusion of everyday to deliver a backup. About 6 months later, the disk turned corrupt; Hence the technician questioned if she had the copies. She opened a submitting cabinet drawer and pulled out a stack of paper; on every sheet was a photocopy with the disk.

I was strolling by way of an Place of work in the future along with a consumer explained to me, “Ultimately! It’s taken you extended enough. I pressed F1 (assist button) about two hrs in the past!”

I received a contact about a check not Doing the job. When going through the typical debugging actions, consumer stated there were no lights, he could not find the facility button, etcetera, and so on. Then I question, “Is there basically a observe within the desk”, and response was “no.” Another person had moved it.

When upon a time I had a user obtain an electronic mail that our anti-virus software immediately quarantined. The person was frantic, “I should have that email!” I reported, “I’m sorry, it's a virus. You’ll really have to Get hold of the person who despatched it, have him cleanse his Personal computer of viruses, and resend.” He replied, “Can’t you merely change off anti-virus extensive sufficient for me to have this electronic mail?”

I'd a man complaining that his Laptop were hacked (certainly every time just about anything Peculiar at any time goes Completely wrong, it’s been “hacked”) because When he booted the computer, opened a system, closed a software, whatsoever, the complete theme music to Reading Rainbow would Perform. The computer hadn’t been hacked, he experienced just left it unattended and someone arrived by and set each and every Home windows audio to play The full song. I improved the theme and was completed. Lesson figured out: hardly ever leave a computer unattended simply because you can find tricksters out there!

Considered one of my favorite repeating requests is, “I am able to’t bear in mind my electronic mail password. Make sure you electronic mail me a fresh password.”

Somebody was complaining his Computer system wasn’t Performing whatsoever. Soon after undergoing The full “Have you ever checked cables and is also it plugged in and so forth” he experienced me thinking he essential a new energy source or one thing. Then I listened to someone from the qualifications say, “I wonder just how long the facility outage might be this time.”

User calls indicating mouse “isn’t Operating.” No issue states me… I grabbed a freshie & headed above. Upon arrival, person suggests, “And there’s that troublesome crimson gentle shining in my eyes way too!” I turned the mouse suitable-side-up and walked immediately away from earshot, instantly shedding it with laughter!!!

I had a consumer return from the two 7 days getaway who noted that “everything differs”. She couldn’t really describe what was distinctive however. Her Pc had been off The complete time and almost nothing had altered whatsoever. She’s a Mac user at your house and I suspected The explanation “almost everything differs” was mainly because she didn’t take a look at a Home windows equipment for two months.

At some point a user phone calls due to the fact her Laptop or computer wouldn’t electrical power on. OK, so I go ahead and take trip upstairs and guaranteed enough no electricity towards the CPU or check. I Adhere to the electrical power cords to a power strip, but I couldn’t see the power switch. A head of lettuce inside a grocery bag experienced fallen from her Small Business IT Support desk onto the change and turned it off. We even now giggle regarding the ‘Loss of life by Vegetable’ ticket…

“I had a person at my last work, who when it came time and energy to reboot her Computer system would crawl underneath her desk, unplug every single cable, plug in each cable, and return up and convey to me she rebooted. Better still when I had her log off and log on she did the same matter.”

Phone from user: “my PC is screaming at me.” Learned the computer was beeping as the keyboard tray was holding numerous buttons down.

I got a ticket stating “user is requesting to be improved back to Google from Chrome”

Ticket #144: “myspacebarwillnotwork” – Description: “iwouldreallylikesomespacessoicanwork!”

It’s an enormous problem when users get started mistaking a can of WD-40 for canned air… that keyboard was never ever a similar. “It’s sooo oily!?” *facepalm*

We hope you relished our humorous assistance desk tales. We recognize that daily life may get tough in IT within the face of so much user mistake, but not less than you’ve created an excellent sense of humor to cope with it.. correct?

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Joined: February 19th, 2021
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