What NOT to Do in the Small Business IT Support London Industry

Posted by Terrazas on June 16th, 2021

Most individuals have faith during the intelligence of mankind, but should you go through our write-up featuring sixteen of the funniest assistance desk tickets as explained to by IT professionals, or these other serious help desk mishaps, your rely on in humanity may have faltered a little.

Regrettably to the IT execs who have to fix Pc troubles, there’s seemingly no close to human mistake when utilizing tech.But Thankfully for everybody looking through this put up, lots of of these stories are pure comedy gold.

You should take pleasure in these absolutely real amusing assistance desk tales through the Spiceworks Group… and be glad you aren’t the 1 Doing the job

them!

I'd a consumer occur up to me and question why their Laptop wouldn't activate. I go more than towards the desk and spot a pool of h2o so I immediately unplug the pc and lift it up. Drinking water came pouring out of the aspect vents Hence the user states “oh ya I spilled h2o on my desk, could that be the challenge?”

Man or woman getting into information on the floppy disk was advised that she experienced to create a replica at the conclusion of on a daily basis to deliver a backup. About six months later on, the disk became corrupt; Therefore the technician requested if she had the copies. She opened a submitting cabinet drawer and pulled out a stack of paper; on each and every sheet was a photocopy of the disk.

I was going for walks by an Business office at some point and a user claimed to me, “At last! It’s taken you lengthy sufficient. I pressed F1 (help button) in excess of two hours in the past!”

I acquired a phone a couple of monitor not Performing. When under-going the normal debugging ways, user said there were no lights, he couldn't obtain the power button, and many others, etc. Then I request, “Is there in fact a keep an eye on about the desk”, and reply was “no.” Anyone had moved it.

The moment on a time I'd a consumer get an e-mail that our anti-virus application instantly quarantined. The user was frantic, “I should have that email!” I said, “I’m sorry, it has a virus. You’ll really have to Make contact with the man who sent it, have him clear his Laptop or computer of viruses, and resend.” He replied, “Can’t you simply turn off anti-virus very long ample for me for getting this electronic mail?”

I'd a guy complaining that his Computer system had been hacked (needless to say each and every time anything Peculiar ever goes Mistaken, it’s been “hacked”) because When he booted the computer, opened a application, closed a method, what ever, the entire concept music to Studying Rainbow would Enjoy. The computer hadn’t been hacked, he experienced just left it unattended and a person came by and set each Windows seem to Engage in the whole track. I improved the theme and was performed. Lesson acquired: under no circumstances go away a pc unattended due to the fact you will discover tricksters available!

Among my favored repeating requests is, “I'm able to’t don't forget my e-mail password. Remember to electronic mail me a whole new password.”

Someone was complaining his PC wasn’t Performing in the slightest degree. After under-going The complete “Have you ever checked cables and it is it plugged in and many others” he experienced me thinking he essential a whole new electric power source or a little something. Then I heard anyone inside the track record say, “I'm wondering how much time the ability outage are going to be this time.”

Person calls expressing mouse “isn’t Performing.” No challenge says me… I grabbed a freshie & headed over. Upon arrival, user states, “And there’s that aggravating purple light shining in my eyes as well!” I turned the mouse ideal-side-up and walked immediately from earshot, promptly shedding it with laughter!!!

I'd a consumer return from the two 7 days vacation who described that “every little thing is different”. She couldn’t truly clarify what was different nevertheless. Her computer had been off the whole time and nothing experienced transformed in the least. She’s a Mac consumer at your home and I suspected The rationale “everything differs” was because she didn’t evaluate a Windows device for two months.

One day a user calls mainly because her Computer system wouldn’t power on. OK, so I go ahead and take journey upstairs and sure enough no energy to your CPU or keep an eye on. I follow the power cords to an influence strip, but I couldn’t see the facility swap. A head of lettuce inside of a grocery bag experienced fallen from her desk on to the switch and turned it off. We nonetheless giggle about the ‘Demise by Vegetable’ ticket…

“I'd a person at my very last job, who when it arrived the perfect time to reboot her Computer system would crawl under her desk, unplug each and every cable, plug in each cable, and return up and inform me she rebooted. Even better Once i experienced her log off Small Business IT Support London and go online she did precisely the same factor.”

Call from user: “my Personal computer is screaming at me.” Learned the pc was beeping since the keyboard tray was Keeping many buttons down.

I received a ticket stating “person is requesting to be altered back to Google from Chrome”

Ticket #144: “myspacebarwillnotwork” – Description: “iwouldreallylikesomespacessoicanwork!”

It’s a giant difficulty when customers get started mistaking a can of WD-forty for canned air… that keyboard was never the same. “It’s sooo oily!?” *facepalm*

We hope you appreciated our amusing aid desk stories. We realize that everyday living may get tough in IT inside the face of much consumer mistake, but at the very least you’ve made a great sense of humor to deal with it.. correct?