10 Things Steve Jobs Can Teach Us About Small Business IT Support London

Posted by Vance on June 17th, 2021

Most people have faith while in the intelligence of mankind, but for those who read through our report featuring 16 with the funniest support desk tickets as informed by IT professionals, or these other serious support desk mishaps, your believe in in humanity might have faltered a tad.

Sad to say to the IT pros who've to repair Personal computer troubles, there’s seemingly no stop to human mistake when utilizing tech.But The good news is for everybody examining this write-up, quite a few of these tales are pure comedy gold.

Please love these absolutely real funny aid desk stories from the Spiceworks Neighborhood… and become glad you aren’t the a single Functioning

them!

I had a user appear as much as me and ask why their Personal computer would not turn on. I am going in Small Business IT Support London excess of to the desk and spot a pool of drinking water so I right away unplug the computer and raise it up. H2o arrived pouring out with the aspect vents And so the consumer states “oh ya I spilled drinking water on my desk, could that be the problem?”

Particular person moving into facts on a floppy disk was advised that she experienced to make a replica at the conclusion of everyday to supply a backup. About 6 months afterwards, the disk turned corrupt; Therefore the technician asked if she experienced the copies. She opened a submitting cabinet drawer and pulled out a stack of paper; on every single sheet was a photocopy of your disk.

I used to be walking through an Office environment sooner or later and a person reported to me, “Finally! It’s taken you very long plenty of. I pressed F1 (assist button) over two hrs ago!”

I got a connect with a few monitor not Doing work. When going through the normal debugging ways, user said there have been no lights, he could not uncover the power button, etc, etc. Then I check with, “Is there actually a observe over the desk”, and remedy was “no.” A person had moved it.

The moment upon a time I had a user receive an e mail that our anti-virus software package immediately quarantined. The user was frantic, “I needs to have that e mail!” I claimed, “I’m sorry, it's a virus. You’ll need to Speak to the man who despatched it, have him cleanse his computer of viruses, and resend.” He replied, “Can’t you simply flip off anti-virus lengthy adequate for me to acquire this e-mail?”

I'd a man complaining that his Laptop had been hacked (not surprisingly whenever everything Weird at any time goes Incorrect, it’s been “hacked”) for the reason that Each time he booted the pc, opened a system, closed a system, whatsoever, your entire concept music to Reading through Rainbow would Engage in. The pc hadn’t been hacked, he had just remaining it unattended and somebody came by and established each and every Home windows audio to Enjoy The full music. I modified the theme and was carried out. Lesson realized: in no way leave a computer unattended for the reason that you can find tricksters out there!

Considered one of my beloved repeating requests is, “I'm able to’t keep in mind my e mail password. Please e mail me a whole new password.”

Anyone was complaining his Personal computer wasn’t Doing the job at all. Immediately after dealing with The entire “Have you ever checked cables and it is it plugged in etcetera” he experienced me considering he wanted a new ability supply or a little something. Then I heard someone in the track record say, “I wonder how much time the ability outage are going to be this time.”

Person calls indicating mouse “isn’t Doing work.” No trouble says me… I grabbed a freshie & headed around. On arrival, person suggests, “And there’s that annoying pink mild shining in my eyes as well!” I turned the mouse ideal-side-up and walked promptly outside of earshot, promptly losing it with laughter!!!

I had a user return from the 2 week trip who claimed that “almost everything is different”. She couldn’t seriously reveal what was distinct although. Her Computer system were off The full time and very little had improved at all. She’s a Mac user at your house and I suspected The key reason why “every thing differs” was because she didn’t take a look at a Windows device for two months.

At some point a consumer phone calls for the reason that her computer wouldn’t power on. Okay, so I go ahead and take vacation upstairs and positive plenty of no power for the CPU or check. I follow the electricity cords to a power strip, but I couldn’t see the ability swap. A head of lettuce within a grocery bag had fallen from her desk onto the switch and turned it off. We even now chuckle about the ‘Death by Vegetable’ ticket…

“I'd a consumer at my very last work, who when it arrived time for you to reboot her Pc would crawl under her desk, unplug each and every cable, plug in every single cable, and come back up and explain to me she rebooted. A lot better After i had her log off and log on she did the exact same thing.”

Contact from consumer: “my Computer system is screaming at me.” Discovered the computer was beeping because the keyboard tray was Keeping many buttons down.

I bought a ticket stating “user is requesting to become altered back to Google from Chrome”

Ticket #one hundred forty four: “myspacebarwillnotwork” – Description: “iwouldreallylikesomespacessoicanwork!”

It’s a big trouble when end users begin mistaking a can of WD-40 for canned air… that keyboard was never a similar. “It’s sooo oily!?” *facepalm*

We hope you liked our funny assist desk stories. We realize that life can get tough in IT inside the face of so much consumer error, but at least you’ve designed an excellent sense of humor to handle it.. appropriate?