Reseller Hosting ? Mistakes To Avoid

Posted by Cyber Host Pro LTD on January 25th, 2016

Setting up a successful reseller hosting service and establishing your brand in the hosting industry certainly involves a lot of challenges. As a newbie, your lack of experience in the field could put you in bad spots often. You should therefore know some of the common mistakes hosting resellers make when they set up their business.

Selecting The Wrong Hosting Company

When it comes to selling website hosting space, you do not do anything but to market the services of some other company. Your hosting company will be having all the hardware and the infrastructure. You will just be managing the customers that you source for the website hosting company. The quality of the services that you offer to your customers to a large extent depends on the standard of the service offered by your website host. You should be therefore very aggressive in your search for the best website hosting company.

Poor User Interface For Customers

You need to have a very professional user interface for your customers. Substandard user interface will tarnish your brand name in the industry. Today web hosting customers have countless options before them. They are all the time looking for premium experience. If you fall short in any way in meeting their expectations, they will show immediate intolerance.

Not Having Multiple Hosting Options

You should provide your customers with multiple hosting options because each one comes with a unique hosting requirement. Some will be looking for UK VPS servers while others will be looking for UK dedicated servers. You need to have variety in your bag or else you will be losing a major segment of prospective hosting customers. Both VPS servers and Dedicated servers are equally popular. There is equal demand for both types of hosting. You should therefore have what your customers are looking for when they approach you.

Not Willing To Go The Extra Mile

Securing new customers and retaining them is the most challenging part of running a successful reseller hosting company. You need to be flexible with your customers, listen to their special needs and see how well you could to meet their requirements. If required, you should be willing to go out of your way to help them and it will win you their good will and loyalty. When they approach you with some kind of hosting related problem, you should make them feel that you are with them in resolving the issue. You should follow up with your hosting company and get things back to normal for your customers.

These are some of the common mistakes that people make in the initial days of setting up their hosting reseller business. They learn eventually but the learning curve is both challenging and expensive. You could however learn from the others mistakes and avoid them safely. This does not mean that you will be totally flawless while setting up and running your hosting business. The idea here is to keep the percentage or the rate of mistakes as low as possible.

Contact:

Cyber Host Pro LTD
Unit 36 Evans Business Centre
North Road
Ellesmere Port
Cheshire
CH65 1AE
Phone: 08455279345
Fax: 08455279345