What is Included in a Typical Stairlift Maintenance Contract?

Posted by Andrew Lewis on February 9th, 2016

When investing in a stairlift, the reliability of the device as well as its usability are two of the most important factors to bear in mind. Ensuring that these two elements are present will mean that you have not only a comfortable and safe experience using your stairlift, but they are also usefulin avoiding the stress and inconvenience of your piece of technology breaking down.

Regardless of how reliable your stairlift is however, chances are that a good quality device will not function at some point during its long lifespan. Therefore, many individuals choose to take out a stairlift maintenance contract with stairlift companies in order to put their mind at ease.

It is important to remember that a stairlift maintenance contract is simply not the same as a warranty. Warranty will only offer to covercertain repairs and the replacement of certain parts of your device, and only for a specific time after the initial manufacture of the device.

Although some manufacturers will offer you the opportunity to extend your warranty this is not always the case, and this may come at a premium cost. A stairlift maintenance contract on the other hand can actually be a very affordable alternative for you, whether your equipment is new or old.

One thing that is often included in a maintenance contract is the fact that you will have an emergency response service on hand for if your equipment breaks down. In fact, this is of one of the main reasons why people invest in this type of service at all.

Being stuck on a stairlift when it has been broken down or finding yourself stranded upstairs or downstairs can be very distressing. Although many of these devices will have an emergency call button so you can signal for help, this can be a very stressful time and therefore there is nothing better than emergency care services to come and help you out in your time of need.

These services will often be able to help you out and fix the problem at hand there and then. If there is some significant issue with the device and it is not possible to get it up and running fully again, often the company that delivers a maintenance service will need to send a larger team of technicians or replacement items as soon as possible after the initial engineer has looked at the problem.

Indeed, one of the main attractions of the maintenance contract is that it covers a number of issues that can arise in the device, not limiting things to items which are just typically included in a short warranty. It should be noted, however, that the content of these services does depend on the stairlift company that is providing them.

It is important to note that it is not always the case that replacement parts are included in the contract and this is something that you should definitely check out with any company who you thinking of buying this kind of service from. Some will include all replacement parts as they are needed, although you will need to check the quality of parts that are included in this deal too.

Others will just offer the replacement parts at a very low price indeed, meaning that you can get value for money even though you may need to invest a little extra. Again, this depends on the company and how comprehensive their maintenance packages are.

There are many advantages to using this kind of service, including assistance emergency call outs and the opportunity to get replacement parts and repairs very rapidly. Repairs can often be carried out on a number of different components and will be far less restrictive than warranties.

With that said, the content of different service packages depends on the company supplying them. Be sure to compare and contrast if you are looking at different maintenance services in order to find one that is suitable for you and your particular concerns.

About Us:

Associated Stairlifts is one of the UK’s leading stairlift suppliers, operating nationwide since 1990. As a family-owned, independent supplier, Associated Stairlifts is proud to have firmly established a reputation for quality, customer satisfaction and value for money. The company’s products and services include: new and reconditioned stairlifts from leading manufacturers, models to fit straight and curved staircases, next-day installation, care and repair and stairlift rental. The highly trained staff at Associated Stairlifts is able to offer comprehensive advice on the optimal stairlift solution for each client’s specific requirements, and ensures that each customer is comfortable and confident with the operation of their stairlift after installation. To find out more, please visit: http://www.associatedstairlifts.co.uk/