Which Is the Best Small Business CRM?
Posted by Andrew Cloud on February 24th, 2016
There is no dearth of good CRM in the market, but when you have too many options available it somehow leads to confusion. You really do not know what to choose, especially if you are not familiar with the technology. The CRM options which are doing the rounds of the market come with a different set of features and with different price tags, and each of these has been designed to offer different functionality keeping the needs of a particular group of users in mind. But sometimes the small business owners end up wasting their money and time on a CRM system which is suitable for a large scale business and fail to run their business in the manner they want to. So as a small business owner if you want to avoid making this error, then you will have to learn how a large business CRM differs from a small business CRM.
Usually a large business has enough manpower to perform all the tasks, the customer base is larger too, so what they need to do is to find a CRM system which would help them manage the massive amount of data. Mostly in this kind of CRM the Dashboard assumes greater significance because of the fact that it is what the management uses to analyze the data fed into it for monitoring purpose. They have staffs who operate the CRM system and keep it running, but, apart from data handling it is not used for any other productive purpose.
So now if you just shift your focus to the way a small business is usually run or needs to be run you would feel stunned. The major difference between a small business and a large scale business is the fact that a small business owner has a small budget which prevents him from hiring as many employees he wants to for handling day-to-day tasks. This is the reason he needs to have access to the best small business crm system which would not cost him much, but would help him perform all the crucial tasks in a smooth manner. The small business needs to have a system which is fully automated and handles sales, business and marketing tasks effortlessly and requires very little time of the owner.
From Customer follow up to Post sales follow up, it should be able to do everything seamlessly and would keep all the information updated. The CRMmust have cutting edge features and tools such as Membership System, Click to Call, along with Affiliate System, which lets the owner use and manage different levels of affiliates for selling more products as well as a Project Manager for running the whole business operation. For coaches and consultants it should offer a Scheduling System as well. The CRM dashboard should not only display some useless data, instead it should show the daily tasks which need to be performed in an organized manner and should also be showing the owner the way the business is progressing and help the owner to focus on the areas which need his attention. It should also come with a good Content Library, which would help him manage content easily and let him use a piece of content for a variety of purposes.
By now, one has understood what kind of CRM a small business needs and since CloudNet360 has all these features and more, it is rising as the best small business crm now. So if you really want to have a small business CRM which costs less but performs more and demands little time and effort from you, then you know which one to choose. Stop wasting time and money and give your business the powerful boost it needs.
About The Author: As a web marketing coach and consultant for over a decade, Andrew has decided to share his experience and insights to help online business people become about business automation systems available in the market to save money, time and energy.
