Auto Dialer System for Call Center and VoIP

Posted by Avyukta Intellicall on March 4th, 2016

Known Also as automated phone dialer, this is actually an electronic device or software that can automatically dial a phone number and then call when answered, plays an automated message or make a call to the call center staff. Which reduces the time to call every number manually in the event that a call is not answered, the time of the call center employees do not get wasted little. Now most of the call centers around the world using a predictive dialer system, which is more advanced and provides maximum efficiency.

AUTOMATED DIALER

• Allows users to add a completely automated dialer to the 3CX IP PBX
• Plays a custom message/s to clients
• When an answering machine is detected, can run automated phone surveys or telephone number verification.

It is also possible to allow for Interactive Voice Response (IVR) applications that interact with the challenges of customers. Cloud Call Center Agent main screen is an interactive web-page. This allows the agent to communicate with the dialer in the process of talking and doing things: such as add or change information about the customer, and the conference in other parties, to transfer the call, recording and many other features required in a call center.

Communications infrastructure. Predictive dialers are working on this technology works at the platform. From the beginning, the quality of listening behavior, VoIP Predictive dialers were hand-me-down. It reduces communication costs.

Avyukta Intellicall Provide services are predictive dialer, predictive dialer software, call center dialer, hosted call center dialer, Call Center VoIP Minutes, and dialer vendors at affordable prices.

For more Information please visit: www.dialerphilippines.com