Maximizing Customer Retention Rate For Dealers Of Glass Pipes

Posted by Binod Khatiwada on August 27th, 2021

Business owners have several strategies at their disposal to increase revenue. Two of them include finding new customers and increasing their lifetime value. Now, as a dealer of smoking pipes made of glass, your tactics for revenue increment have to be a bit different from other businesses. As you’re selling Glass Smoking Pipes, an easy and cost-effective strategy of growing revenue for you is to increase every customer’s lifetime value. However, it’s possible only if you can make your customers return to you for the products they want. Repeat business is the lifeline of all businesses, whether large or small.

Seamless experience

So, how do you ensure your existing buyers become permanent? First of all, you should do everything within your power to offer a seamless purchasing experience, both offline and online. You should also keep in mind that you aren’t attempting to make just one or two sales. Your objective is to acquire repeat business. To that end, you must inform your customers about the benefits they’ll get if they choose to use your product. You should also make suggestions to help them make the right decision just as your Glass Pipes Wholesaler helps you.

Services too

Your customers have more choices than they can possibly count. Naturally, they’ll be on the lookout for something better than just a product sold by a business owner. You can win their hearts by offering a wide array of various services. For instance, you may consider delivering the product to the buyer. There’s another thing you can do – allow customers to rent bongs from you if they want to use one without paying the full price.

Customer loyalty

As already mentioned earlier, you have several methods at your disposal to provide value to your customers. Therefore, you can set up exclusive offers from time to time, such as a 10% discount on the next purchase, or something similar. It’s just what credit card agencies do – lure people into spending more money with their unique schemes. Then again, you must be careful about what you’re offering. No customer will appreciate something that isn’t of much value to them. For example, you should never offer a 10% discount on a product after increasing its base price. If you’re going to create and run loyalty programs, make sure they aren’t too challenging to decipher. After all, what’s the point of offering a cup of coffee for free only after a customer spends money on 10 cups of coffee first?