How IoT Technology Transform the Retail Industry

Posted by Matt Moe on February 3rd, 2022

Like many other industries, the retail industry has embraced the IoT technology. This IoT expansion is expected to reach more than billion by 2020. Retailers are using this internet of things technology to enhance customer experience, reduce operating costs, drive growth and improve overall performance.

This blog will help you understand how to use IoT technology in the retail industry. There are many ways that sensors can ultimately improve your company from customer satisfaction to providing insight into supply chains.

Customer Satisfaction Monitoring by means of IoT technology

IoT technology is revolutionizing the retail industry. Sensors connected to IoT devices allow retailers to constantly know customer satisfaction levels, which can improve customer experience throughout interactions with stores.


How retail industry logistics are being revolutionized

The IoT in retail industry is evolving through the implementation of IoT. Sensors are now being used by retailers to monitor goods throughout the supply chain, reporting valuable data such as location, temperature, humidity, shock and tilt. Tracking systems help determine if the materials are safe, delivered on time, and transported in ideal conditions-all data that is not available without these sensors.

Valued for its convenience and versatility among other things, IoT technology is revolutionizing the retail industry. IoT is overwhelming providing value to companies in logistics. A survey of business leaders who leverage devices such as sensors for supply chain management, found: “74% of those who implemented initiatives such as sensor-based logistics saw an increased in revenue. In fact, the average supply chain contribution to a company’s bottom line increased from 4% to 8.5% in only one year, with

How IoT Devices Improve Food Safety in Retail Industry

The use of IoT technology is helping to monitor temperature in various retail scenarios, ensuring food does not spoil. The spoilage in the food and beverage industry results in a significant loss of profitability. Perishable food can be at risk when exposed to inappropriate temperatures too long, leading to corruption if it opened by customers who may not know the true condition of the product.

Retailers who adopt IoT technology can reduce the risk of spoilage and food safety breaches, as well as monitor temperature levels across their storage units. Copymatic highlights that implementing such a system will not only help maintain optimal freshness levels, but also reduce waste and ensure suppliers follow all necessary safety protocols.

How asset tracking is changing retail

By tracking shopping baskets and carts through IoT technologies, retailers can help improve customer experience by having enough available equipment to go around. These devices are both inexpensive and effective at tracking carts that would otherwise go unnoticed.

As IoT becomes more and more popular in the retail industry, there will be 7 billion IoT-connected devices in total by 2021, which is a large chunk of the projected population. Additionally, there are many system enhancements for retailers to use such as customer experience improvements and productivity enhancements.

Like it? Share it!

Matt Moe

About the Author

Matt Moe
Joined: April 16th, 2020
Articles Posted: 14

More by this author