How Blockchain App Development Helps Insurers Organize Operations

Posted by Sara Suarez on October 1st, 2022

The digitization wave has generated the need for established insurance start-ups and enterprises to build mobile apps. Mobile app development helps insurance service providers comprehensively modernize workflows and processes. Besides, app development helps in bridging the gap between the insurer and the policyholder through swift and seamless collaboration.

However, insurance organizations need to remember that the backbone of mobile app development is technology. Choosing the right tech stack helps insurance businesses to bring their idea into reality and support customers. Blockchain is one such modern technology that helps the insurance sector transform processes by facilitating transparency for all parties, rapid verifiable information exchanges, and transactions supported by reliable security and trust. Blockchain app development is being rapidly adopted by key service players such as Healthcare, Banking & Finance, Retail, and Supply Chain Management.

What is Blockchain App Development?

In general, Blockchain is a type of data structure that is used to record and organize information. A Blockchain application is a decentralized solution that supports the formation of a digital ledger of transactions and the capability to share them among a distributed system of computers.

Every information within the Blockchain app gets digitally configured and collected into “Blocks”. Each “Block” holds a limited storage size. Based on the type of Blockchain network, the storage capacity of “Blocks” varies. Once the storage capacity of a Block becomes full, the app automatically links users to the subsequent block through cryptography, thereby building a sequence. Cryptography also ensures the non-alteration of recorded information on the blocks. This level of immutability helps in the secure handling of sensitive money and data transactions for users.

Why Insurance Industry Needs to Build Blockchain Apps

Regardless of the arrival of online agents, many customers still consider buying new policies from the insurance service providers by visiting their place. Traditional insurance service providers often process policies via paper contracts. This approach is highly vulnerable to malicious claims and payments and requires human supervision at each level. Besides, each stage in this cooperative process yields a critical point of failure in the whole system, where customer data and policy information can be manipulated, and claim settlement gets extended.

To overcome these complexities, modern insurance service providers need to build tamper-proof and secure Blockchain apps. Blockchain applications help insurance service providers to facilitate online policy purchases, currency transactions, and claim settlements for users by removing third-party intermediaries. This evasion of third-party mediators allows users to perform exchanges without paying an excessive bank fee per transaction and experience faster settlements. Similarly, insurers can benefit from Blockchain development, as it allows them to comply with regulations, improve transparency, reduce time, cut costs, and create better products. Overall, Blockchain app development ensures a reliable environment for both insurers and customers.

What Insurance Challenges Blockchain App Development Resolve Risk and Fraud Prevention

Fraud occurrences are not just a problem for insurance companies, it also greatly impacts customers by losing money. It has been estimated that the insurance fraud incidents level has increased from 35% to 47% within the year 2020 to 2022. The sheer complexity of the traditional insurance industry produces gaps in transparency that can be exploited to commit fraud. As stated before, claims are transferred to insurees from insurers in a manual, paperwork-driven process that includes many human mediators. This creates possibilities for delinquents to make multiple claims and take hold of customers’ money.

Blockchain technology can overcome this challenge and empower better coordination between insurees and insurers to eliminate fraud. By developing an app with the help of a recognized Blockchain app development company, insurance companies can easily counter fraud and identify forms of bad behavior. The Blockchain apps can help in:

• Identifying multiple claims processing from the same account (double-booking)
• Eliminating counterfeiting and forming ownership via digital verification
• Providing premium diversion recommendations, for instance, users can become aware of unauthorized insurers peddling insurance premiums

Lesser fraud occurrences result in higher profit margins for insurance organizations, which can make low-priced premiums possible for customers.

Casualty & Property Insurance Claims

Property and casualty processing remains a high-risk procedure for many insurance institutions, as it requires major manual collaboration and data entry among different parties. Usually, P&C claims information in insurance companies is distributed across multiple systems organized by various bodies, creating claims settlement a challenge.

Whereas, Blockchain app development helps insurance companies to gain better governance on P&C claims data. When the data of all consumers is recorded on a ledger-centered shared database, insurers could seamlessly access the P&C information of customers. With Smart Contracts functionality, enterprises can experience automated real-time data analysis and collection. This helps to speed up claims handling and disbursements much faster than traditional approaches.

Reinsurance

Reinsurance is a practice that protects insurance companies when large amounts of claims resolution situations come at once, for instance, a natural event or disaster. Reinsurance ensures that insurance enterprises can make reimbursement on all claims. This enhances the company’s reputation and offers them the assurance to undertake more risk and deliver their services to even more customers.

Blockchain development has the potential to eliminate present reinsurance challenges by automating the data flow among insurers and reinsurers on a distributed ledger. With information present on an immutable register, reinsurers can effectively distribute money for claims in real-time. Through a Blockchain app, reinsurers can process and resolve claims more rapidly for insurers without depending on third parties for data around each claim.

Wrapping Up

For modern insurance companies, app development using Blockchain tech can be a game-changer. Indeed, many enterprises have already started launching Blockchain-powered apps, as they modernize the way physical resources are tracked, managed, and protected digitally. Besides, Blockchain offers greater advantages, such as better cost efficiency, alleviating risk, and more.