Best Methods to Troubleshoot QuickBooks Error H101, H202, H303 and H505

Posted by Alex Nelson on January 24th, 2023

For a significant fraction of the businesses in today's corporate environment, QuickBooks includes several functions for bookkeeping programs. However, errors can sometimes be seen in QuickBooks, preventing users from using the software. The QuickBooks Error H101, H202, H303, or H505 is one of the more frequent errors. In this article, we'll go through the specifics of this error and all the techniques to resolve it in QuickBooks. So, read the blog all the way through. 

An overview of QuickBooks Error H101, H202, H303, or H505

  • QuickBooks Error H202


Most of the time, you get the QuickBooks error code H202 when you try to work with an organization record that was added on another computer and this copy of QuickBooks can't connect to the server on that computer.

  • QuickBooks Error H101, H303, H505


The H101, H303, and H505 error codes in QuickBooks appear when you attempt to deal with QuickBooks file documents that are stored on another computer when this system requires further installation and setup.

Causes of QuickBooks Error QuickBooks Error H101, H202, H303, and H505

When QuickBooks tries to connect to the company file but is unable to do so due to a server connection issue, an error is generated. The following are the causes of these errors: 

  • The configuration of the workstations, such as, or the DNS settings, are incorrect if you want to open the file through the host's Full Qualified Domain Name. 

  • Both QuickBooksDBXX and QBCFMonitor are not operating. 

  • As a result of improper hosting configuration settings

  • QuickBooks is unable to retrieve the IP address of the computer or the server holding the company file

  • as a result of inaccurate or damaged. 

  • ND file 

  • The firewall prevents the company file from communicating either incoming or outgoing. 

Now that you are aware of the causes of these error codes, you may take steps to rectify the QuickBooks H101, H202, H303, and H505 issues.

Methods To Fix QuickBooks H101, H202, H303, And H505 Errors

We have provided a list of the most effective, hassle-free solutions to this problem below:

Method 1: Launch the QuickBooks File Doctor tool 

The QuickBooks File Doctor tool must be installed and used in accordance with the instructions below in order to fix QuickBooks H101, H303, and H505.


  • Verify that QuickBooks has been set up on a computer system. Users can't access the multi-user mode if it isn't installed.

  • Simply install QuickBooks File Doctor on a server PC and run it.

  • The File Doctor Tool will now identify and resolve Multi-User Hosting Error codes. Check your network while you're doing this. 

  • If you see a popup asking you to share a folder, select the server and click YES

  • At this point, the Multi-User mode of QuickBooks will start to operate. 

Try the following method if this one doesn't help you fix the H101 and H303 errors.


Method 2: Verify QuickBooks' hosting settings 

If the same file is being hosted by both computers, you can run into this issue. 

  • Open QuickBooks on both systems that have multi-user settings first. 

  • On both PCs, choose File and then select Utilities

  • Next, select Hosting Multi-User Configuration by tapping it.


  • Choose the Stop Hosting Multi-User Configuration option.

  • Next, close the window, select Yes, and restart both versions of QuickBooks.

Method 3: Verify that the QuickBooks services are active

You can also check if the QuickBooks Services are available or not in order to try to fix the H101, H303, and H505 issues. Try the following steps to do this: 

  • To open the Run window on your desktop, press the Windows + R keys simultaneously. 

  • In the box that appears, type "services.msc" and hit the Enter key.

  • After that, a list will appear on the Windows screen, and you must choose QuickBooksDBXX from there. 

  • Now verify that the start-up type is Automatic. 

  • Check the QuickBooksDBXX service's status and confirm that it has started or is currently running in this step. 

  • Whether QuickBooks Services are active or not  


  • Select the "Recovery" option and then select "First Failure drop-down


  • Pick "Restart the service" from the menu. Repeat the process for further failures. 

  • Click the "Apply" and "OK" buttons once you've finished. 

Verify whether the issues are still showing up or not after completing these steps.


Method 4: Make a new QuickBooks company file folder. 

To make a new QuickBooks company file folder, just follow these simple steps: 

  • You need to make the new folder first on your hosting computer. 

  • Simply select Share the folder and the QuickBooks company files in the permissions menu. 

  • The.qbw file should then be copied to the newly created folder. 

  • Go to multi-user mode now and attempt to access the QuickBooks Company File.

Method 5: Include The Server In The Windows Hosts File 

You have one more option if the aforementioned fixes don't work to resolve QuickBooks errors H101, H202, H303, and H505. This is to add your server to the Windows hosts file. You must adhere to the following steps to accomplish this: 

  • Navigate to any of the following locations to access the Windows hosts file on the computer that is experiencing the issue: 



  • Next, click twice on the hosts file. 

  • When confronted with the question "How do you want to open this file," you must select Notepad. 

  • In the hosts file, enter the server's IP address followed by the server name after the last IP address. 

  • Select Save from the File menu

  • Select Exit

Try opening the company file in a multi-user mode once you've completed these steps.

We sincerely hope the manual fixes listed above for troubleshooting were beneficial for you and that you are now able to repair the issue. However, if you're still having trouble fixing the QuickBooks errors H101, H202, H303, and H505, please reach the QB Support team at +1-800-615-2347.

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Alex Nelson

About the Author

Alex Nelson
Joined: August 4th, 2022
Articles Posted: 5

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