Top 5 Solutions to Troubleshoot QuickBooks Payroll Error 12057

Posted by Alex Nelson on February 8th, 2023

QuickBooks is the best way for small and medium-sized businesses to handle payroll. Some payroll errors make it impossible for users to download payroll updates and tax tables, while others stop the calculation of payroll. 

In this article, we'll talk about QuickBooks Error 12057, which is an update error that happens every time a user attempts to update QuickBooks's payroll feature. If you are also having trouble getting rid of the QuickBooks Payroll update error 12057, read this article all the way to the end for detailed instructions on how to fix it.

What Causes the QuickBooks Error 12057?

Various payroll errors in QuickBooks are brought on by a variety of factors, such as third-party security applications. The list of potential causes for error 12057 in QuickBooks Payroll is shown below. 

  • Due to an improper network configuration, QuickBooks may experience connectivity issues. 

  • This error is displayed by QuickBooks as a result of a number of internet connectivity problems, such as incorrect Internet Explorer settings. 

  • The QuickBooks Payroll update error 12057 might be brought on by QuickBooks's inability to connect to the internet and by antivirus software from third parties. 

  • This error might potentially be brought on by incorrect SSL (Secure Sockets Layer) settings. 

  • The QuickBooks payroll updates cannot be installed because the user account does not have the required admin access.

  • Application payroll update errors might also result from QuickBooks installation issues.

Signs and Symptoms of QuickBooks Error 12057 

The symptoms listed below may indicate that you have QuickBooks Error 12057: 

  • When QuickBooks starts to freeze, you are unable to proceed. 

  • An error message will appear on your screen. 

  • Frequently shutting off windows 

  • Both the mouse and the keyboard no longer respond to commands from the system.

  • Your open Windows are crashing, and the PC is operating very slowly. 

Methods to Fix QuickBooks Error 12057 

Now that we know what the error code 12057 in QuickBooks means, we can start looking for solutions.

Solution 1: Verify your connection to the Internet

It's possible that the “weak internet connection" issue is one of the causes of getting this error. As a result, your server cannot establish a connection. Therefore, simply follow these instructions to resolve the payroll update problem 12057 in QuickBooks: 

  • Enter "Settings" after tapping the Start button. 

  • Select Settings, then select Network and Internet

  • In case of any serious problems, check for internet connectivity and address it with your service provider.

Solution 2: Run QB as an Administrator 

You might occasionally deny some people access to the company files. They will experience issues as a result and are unable to continue. You must restart QuickBooks as an administrator to avoid this. To do this, follow the instructions below: 

  • Select User Accounts in the Control Panel after opening it. 

  • Look under Manage User Accounts to see if you have admin rights. 

  • Now, restart your computer if administrative rights are not available. 

  • Click Run as Administrator after logging in with the administrative account.

Solution 3: Setting the system's date and time

You can keep your system updated by using the right date and time settings. However, if these are misconfigured, it will interfere with your update procedure. The steps listed below should be followed:

  • You must first close QuickBooks. 

  • Choose Clock and Region from the Control Panel. 

  • Finally, select Date and Time and make the necessary changes.

System Date and Time Settings

Solution 4: Check SSL Configuration in Internet Settings 

Secure Sockets Layer guarantees integrity, privacy, and security. In order to resolve QuickBooks error 12057, follow the instructions listed below:

  • While pressing Windows + R, type "Control Panel" into the Run box. 

  • Select Internet Options under the Network and Internet option. 

  • Enable the Use SSL 2.0 and SSL 3.0 checkbox by selecting the Advanced tab. 

SSL 2.0 and SSL 3.0

  • Finally, try updating QB Payroll again.

Solution 5: Update QuickBooks 

If you don't update QuickBooks, your PC may begin operating rather slowly while QuickBooks is open on the screen. Update QuickBooks desktop to latest release frequently in order to rectify this issue. You must do it by following these steps: 

  • Quit QuickBooks and all company files.

  • Search for QBs Desktop by selecting QBs from the Windows Start menu.

  • Then select Update QuickBooks Desktop from the No Company Open window.

Update QuickBooks Desktop to Latest

  • Select Update Now after clicking on Options

We have covered a few ways to fix QuickBooks Error 12057 in the article above. We sincerely hope that all of the solutions provided will assist you in fixing this issue and that you are able to correctly complete all the procedures. 

You can also reach out to our QuickBooks error support team at 1-800-615-2347, if you continue to have these errors or any other related difficulties on your computer.

Read More: How to Fix QuickBooks Error Code 1603?

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Alex Nelson

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Alex Nelson
Joined: August 4th, 2022
Articles Posted: 8

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