Five questions you need to ask your Airbnb cleaning services provider

Posted by James Carter on June 23rd, 2023

Having a rental property means business to many people who are always looking to add some income to their total. However, when you are an owner of Airbnb services, you also need to take care of your property and maintain it well enough that people are attracted to it. It is important to have positive ratings from your guests to help your business to grow, but who would bother to give you positive reviews if you have not been able to provide them with clean and hygienic living conditions?

Here are some of the important questions that you need to ask Airbnb house cleaning services.

Experience of the Airbnb cleaning company:

Among many other important aspects that you need to understand about Airbnb, cleaning service providers should have some kind of experience behind their backs. Not only is cleaning experience what counts the most, but also dealing with the cleaning and maintenance of Airbnb services is also essential.

Because maintaining and cleaning a regular property doesn't require deep cleaning and short-term notices. Whereas on the other hand, it is different with Airbnb services, and therefore, you need to look out for a service provider who has some kind of experience behind their back.

Moreover, it is important to mention here that we are not saying that those who are just in the process of evolving their business and looking to expand their experience won't be good enough. But if you have the option to choose from, we always recommend our clients to go for Airbnb cleaning services.

The kind of service that you are looking for:

Most of the Airbnb cleaning service providers are not able to secure positive reviews for one simple reason the client and the service providers never communicate what they are expecting and what services are offered.

Therefore, it creates misunderstandings between the client and the service provider. We urge our clients to make a list of some of the important questions regarding cleaning services to know what to expect in the end results. Things like:

• Will you be responsible for clearing the garbage box?
• Will you be changing the toilet paper and tissue rolls in the bathroom?
• Are you going to charge an additional amount for cleaning stains and dust marks from the carpet?
• And most important of all, are you available on short notice?

These are some of the important questions that you need to ask them upfront to avoid confusion and chaos when you are hiring an Airbnb cleaning service provider.

The turnaround time:

When you are maintaining and cleaning any rental property, you are actually taking care of the basic cleaning services like cleaning and mopping the floor. What sets apart Airbnb cleaning services is the turnaround time. Where you need to make sure that the task of cleaning is completed within 90 minutes, those who have experience in Airbnb cleaning services will surely complete the task in that limited amount of time.

But if you are hiring any cleaning services from the market, make sure that you will not be offered a similar kind of turnaround time and cleaning services on short notice.

Staff on payroll:

While to many of the clients, this might not seem to be an important question to ask. But when you are already offering short-term notice to the staff and asking for a prompt response from the service provider. You need to make sure that the availability of staff is possible and no person is asked to perform double duty, which will compromise the quality of the services that you might be looking for. And hence, those who have a long list of staff members working on payroll will always be able to provide you with efficient cleaning services and that too without delay.

The cost of the services:

You need to be vigilant when asking about the cost of the services, not only because you are going to compare the prices but also because you don't want to pay any additional cost for the services. Be specific in asking upfront about any additional charges or cleaning charges that you might have to pay in the long run.