Build Online Reputation: Build Lifetime Relationships with Prospective CustomersPosted by rickymartin on July 27th, 2016 Every company wants to have a sound image that can attract its prospective customers towards it. In the present scenario social media is the platform from where the companies reach out to public. At a time when the companies present exciting deals to public on their profiles, at the same time the customers connect with these companies in case of any queries. Here the companies have the opportunity to win their trust by solving their queries. Automotive industry is witnessing tough competition among the auto-dealers. If you are a car dealer review management is very crucial for you, since the customers check different cars and their performance on your social media pages only. When you boost or market a post online about your projects, you try to make sure that the public gets to know more about your upcoming projects. The reviews of previous experiences of your customers matter more for newer customers. There are times when a single irritated customer may go on posting bad comments almost on every social media platform, without any justification. In this concern what you can do is to solve the grievances of that particular customer, but if the customer is not cooperating, there is a need to stop the deliberate attempts of the unhappy customer. Here is when the service providing companies intervene and try to stop these acts by the customer. Like it? Share it!More by this author |