Looking to Switch Propane Companies ? 10 Things to KnowPosted by ThompsonGas on August 9th, 2016 Are you unhappy with your current propane company and want to switch to another service provider? As long as you know what to look for and what to avoid, you should be able to find a reputable, reliable, trustworthy, and cost-effective new supplier. Here are 10 things you must know when looking to switch propane companies: 1. You may need to return the tank – If you are leasing a tank from your previous supplier, then you must return it them once you terminate the service. Make sure that the company will come to your home to unhook and uninstall the tank, and consider asking the new company to come on the same day to install the new tank to avoid any interruptions. 2. It is easier to switch if you own your own tank – Having your own propane tank may be expensive up front, but in the long run, it gives you more flexibility to choose propane companies in your area. 3. Termination fees – Most propane companies will charge a pump-out fee, a closeout fee, and a tank pick-up fee. 4. The startup and delivery costs of the new propane company – There could be delivery fees, tank rental fees if you prefer to lease a tank again, and an installation fee. Some suppliers may provide free tank installation and hook up. 5. Additional perks – Find out if the new propane supplier offers value-added services, like maintenance services for your propane appliances, 24/7 emergency services, and repair services. This way, you do not have to look further for servicing and assistance, and you can save money and time. 6. Billing and payment options of the new company – Reputable propane gas suppliers offer several payment plans with residential propane services. Some plans bill you each month, but monthly payments are adjusted according to the actual gas price and your usage. 7. The reputation of the new company – Look up the new propane supplier's reputation in your area. Consider a family-owned and operated company that has been providing propane and related services to local residents and the rest of the US for decades. 8. Customer reviews – Find out what other customers have to say about the propane supplier to know if they are really trustworthy, reliable, and capable of providing better service. 9. BBB rating – Make sure that the company is in good standing with the Better Business Bureau, which is an excellent source of information about the supplier's reputation and history, too. 10. Safety records – Ask the propane company about their safety programs and safety record. They must provide references, like regulatory agencies that can verify their safety programs and records.
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