Resolving Activation Prompts in Office 2021, 2019, 2016, and 2013 After New PC Installation

Posted by DirectDeals on December 20th, 2023

When you set up a new PC and install Microsoft Office versions like Office Standard, Office Home and Student, Office Home and Business, or Office Professional, you might encounter a recurring activation prompt. This issue typically occurs if the new PC already had a version of Office preinstalled that wasn’t removed before installing your new Office suite.

Step-by-Step Guide to Resolve the Issue:

It is crucial to uninstall all existing Office versions on your new PC BEFORE INSTALLING YOUR NEW SOFTWARE to prevent these erroneous activation prompts from occurring, including trial versions, preinstalled versions, subscriptions, legacy versions, and their components. Manufacturer-preinstalled trial versions of Office 365 often cause this problem, and failing to remove this product before installing your purchase can cause reoccurring activation prompts. Failing to do so causes conflicts between the new and old Office installations, leading to persistent activation prompt.


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