Are Outsourced Urgent Care Billing Services More Feasible?

When it comes to revenue optimization, improving your Urgent Care billing processes is paramount. The correct strategy is all you need to revive your unpaid claims.  
In fact, with the increasing volume of patients, workload, and consistent staff shortage, 63% of providers are turning to offshore outsourcing.  

However, the real concerns such as losing control of the revenue cycle, the cost of services, and the efficiency of the process may make you question whether outsourcing Urgent Care billing and coding services is a prudent decision.  

Drawbacks of In-house Urgent Care Billing Staff  

1. Size and expertise: If you have one or two billing staff depending on the size of your practice, consider what happens if one of them quits or takes abrupt leaves. This can jeopardize the day-to-day operation of your practice and you might face potential revenue loss. Also, you will be burdened with additional administrative tasks and the quality of patient care will be hampered. On the other hand, it takes a lot to keep up with the dynamic coding and billing guidelines. A lack of experience with the changing claim submission norms of your in-house staff can result in claim denials and revenue loss.   

2. Coding and compliance: Getting the fundamental piece of RCM wrong could cost you not only money but business disruptions and reputations. The American Medical Association makes changes in CPT codes annually. Your billing staff might fail to understand the coding intricacies and miss out on regulatory compliance within the system due to overwhelming administrative tasks.  

3. Costs of the services: Skyrocketing labor wages and consistent labor shortages are the main concerns in maintaining an in-house team. Furthermore, hiring, training, and sustaining employees and maintaining an in-house billing infrastructure can be quite expensive for small practices.  

4. Missed follow-up: Lack of follow-up is the single biggest error in Urgent Care billing that our RCM experts observe. Employees post cash and submit charges, but they don't follow up on collections with diligence. This accounts for 60% of your bills and is most likely whereyou're losing the most money. It's simple: if staff members don't follow up with you appropriately, your prospects of collecting are significantly diminished.  

How Are Outsourced Urgent Care Billing Services Beneficial?  

When you hire a medical billing and coding partner for your Urgent Care billing services you can leverage the benefit of expertise and experience. There is a large talent pool handling all your pre- and post-billing services, hence there are no issues of shrinkage. An offshore outsourced revenue cycle management team is usually cross-trained and proficient in different billing software systems. Also, they can analyze your current practices to identify the gaps within your process to implement the accurate strategy as per your requirements. With their tailored services you can enhance the efficiency of your Urgent Care billing and optimize revenue.   

Conclusion  

A genuine RCM organization like Sunknowledge Services Inc. has been working in the medical billing and coding realm for more than a decade with great versatility and references. The team has a proven track record of revenue maximization and is the only company working for both payers and providers. The team can reduce your overhead expenses by 80% almost immediately with 100% HIPAA compliance. With an outsourcing team, you do not have to worry about hiring and training employees. As a result, you can focus on quality patient care. In fact, they can work as an extended operational arm for your practice and can provide you with real-time end-to-end solutions. They have the requisite knowledge to drive your revenue in a positive direction. To augment your Urgent Care billing practices, streamline your collections, and maximize your revenue, you outsource your medical billing and coding services from a reliable organization like Sunknowledge Services Inc.