How To Identify The Best IT Companies In Raleigh NC

Posted by Rcor Technologies on November 10th, 2016

At some point everyone is going to need the help of an IT company because some device or another has stopped working, needs configuring or has developed a problem. Finding IT companies to help rectify problems is easy, however finding reliable and efficient IT companies in Raleigh NC can be difficult.

This is because it’s not just about finding an IT company to work with. You need to find the right kind of experts who know what they are doing. The right IT Company can help your business grow in leaps and bounds.If you are not convinced yet, have a look at how IT companies help businesses grow below:A study carried out by evolven.com shows that the monetary value lost by small to medium businesses that operate online can be as much as ,000 an hour during downtime.

Downtime is something that a qualified IT company would be able to notice in a matter of seconds and get to work fixing if they are working for the affected company as their in-house IT department.

For companies that don’t have a dedicated IT team, this means they probably spend time calling the internet service provider first to try and figure out what’s happening. It could take them another couple of hours to find the right IT Company to commission the job to. In that time can you imagine how much company time has been wasted and how much potential revenue has also been lost?

The situation becomes dire if this said company has been infiltrated by malicious spyware that has hijacked the entire company’s computer network. As you can see, the potential dangers can be catastrophic if companies don’t have the right IT support.

Steps to identifying the best IT companies in Raleigh NC

 Qualities that set apart the best IT companies in Raleigh NC include the following points:

Companies that Stay On Top of Their GameThe tech world is ever changing. IT companies cannot afford to not be on top of their game. They need to be constantly learning and keeping up to date with the current software updates and security concerns. Be careful of IT companies that are using outdated security protocols and companies that don’t take pride in keeping up with the latest industry developments.

Reliable and Efficient

Punctuality, respect for time, and good communication go a long way in showing just how serious an IT company takes its work. As we mentioned above, in the event of an attack, you want a company that is able to respond fast so they can nip the problem in the bud. You don’t want a company that drags its feet and only responds to your queries and concerns when it is convenient for them.

Affordable & Available

The nature of the IT world dictates that IT companies be available for most hours of the day, if not 24/7. The IT Company you chose should have some sort of emergency response for times when unprecedented events occur such as data loss or system hijacking. You need a company that will be there when you need them most and also affordable.

Excellent Customer Care

When all is said and done, you need a company that will listen to you and do what it says it will do. You want a company whose customer care service actually means something. This is one of the biggest distinguishing factors between a lot of IT companies today. Stick to those companies that treat their clients with the respect that they deserve. Avoid companies that ignore emails, don’t pick up phone calls or are just downright rude.

RCOR is an industry leader when it comes to IT-related problems. Feel free to contact the company for more information.