OMAHA IT: Expert Computer Consultants
Posted by InfiNet Solutions on November 19th, 2016
Yikes! You are freaking out. This is understandable. Take a deep breath and please calm down.
Computer Consultants
No wonder you are under stress. That is the natural reaction to needing an IT solution. You are a small business owner. Your funds are limited. However, you need to compete, as if, you are a BIG company. Simply use the expert advice, as a small business to get the best results.
Here are the things that you should look for in computer consultants to make sure your network is secure:
1. Sophisticated Technical Support
Do not rely on insufficient tech support due to lack of professional staff. Tech support needs to be company specific and to address the exact needs of the organization's customer. It is important that tech support is offered in the language normally used by customers and not in some foreign version, which makes customers feel uncomfortable
2. Equipment and Software Updates
All equipment has a shelf life of about three years. With online cloud services, the software updates automatically. Everything needs to stay current and up-to-date. This is one of the main benefits of using computer consultants.
3. Power Surge Protection
Protection of equipment from power spikes that occur when sudden surges in power happen, such as lightning strikes, is essential. Battery backup to make sure the system is protected from a significant power outage is also important
4. Unlicensed Software
Many organizations are not aware they are using unlicensed software. The fines may be significant for using any unlicensed software in commercial operations.
5. Lack of Training
There is little benefit to small businesses, which have the newest IT solutions when no one in the organization knows how to use them properly. It is important that the staff has sufficient training to take advantage of the newest IT solutions that are in place.
6. Security
Security is important no matter what size the business is and attention needs to be paid to this issue as if the organization is larger sized.
7. Backups
There should always be a hot-swappable backup of everything that the organization uses for the critical path functions. In this way, there is a seamless transfer of date processing to alternative systems in real-time that is transparent to the users. Three different data centers are preferred that are in widely separated areas for the best redundacy.
8. Anti-Viral Protection
Automatic blocking of major viruses happens before they enter the network. Any viral activity is immediately noticed and the rogue programs are captured and put in quarantine. Known viruses are caught before they can do any damage and new ones are stopped because of their activity.
9. Spyware and Malware
Spyware is caught and eliminated before it has a chance to infect the network. Malware, if caught quickly, does little damage. This means your computer consultants need to be ever vigilant to catch malware fast. The requires constant monitoring of the network and regularly cleaning of any malware that is found.
10. Spam
Before any unsolicited email is received or sent it is stopped. Spam is not tolerated on managed networks. All email lists are double opt-in, which means that the person must sign up for the list and respond from the email address they give to confirm the sign-up. They also have the ability to unsubscribe by a simple click at the bottom of every email.
Summary
When selecting a computer consultant, make sure you address these issues as outlined above. In this way, you will have a robust IT solution that will provide the best level of service that you are capable of receiving.
