Why Is the Yahoo! Messenger Profile Picture Displaying Black

Posted by olivia james on December 12th, 2016

Yahoo! Messenger is a well-known instant messaging application used by millions of people to stay connected with their families, friends, and colleagues. You can correlate a profile picture with your Yahoo account that displays with your name. However, if you’re currently running the Messenger that has an error, the photo may show as black. Sometimes, the photo might be black if your program is corrupted. At such time, the application reinstallation can solve out the problems. Also, you can consider some other tactics cited below to fix the profile picture errors. 

Reboot your Computer

Restarting your computer system and reopening the application, you can solve your Yahoo! Messenger problems. First of all, save your work, shut down all programs running on the system, and then reboot your computer. Faultlessly, the Yahoo! Messenger starts when you turn on the system, if it doesn’t, click your desktop or Start menu icon twice to run the application manually. If the problem is related to the instantiation of Messenger loaded into the memory of your computer, instead of the program, the profile picture will show correctly. If the picture still doesn’t show, you should try further solutions.

Change Corrupt Photo

Your profile picture may show black if the image file related to the Yahoo! Messenger becomes corrupted. At such time, try to fix the problem by uploading a new photo’s copy. Access your Messenger program, and then click the black photo box in the top-left corner of the window. Then, click on the ‘My Display Image’ link, followed by the banner below the ‘Share my picture.’ Next, click ‘Browse’ and then see the folder on the computer that includes your photo, when you locate it, click the image file and click the ‘Open.’ Double-click the ‘OK’ to make changes to your photo. If your picture file causes the issue, then it’s now fixed. If it’s not resolved, then you should seek a further remedy.

Uninstall Corrupt Application

The problems with Yahoo! Messenger profile picture may be encountered due to the corrupted program. If your system is troubled by virus infections, or suffering from data corruption, it can damage the copy of your Messenger program that can lead to faults, including a profile photo display error. To troubleshoot a corrupt program, you should first remove the existing application. In doing that, press ‘R’ and hold the Windows logo key to reveal the ‘Run’ command box, and then type the ‘appwiz.cpl’ and press ‘Enter.’ Find ‘Yahoo! Messenger’ in the programs list, click the entry right-side and click ‘Uninstall’ to start the program uninstallation wizard. Continue with the on-screen directions to eliminate the application.

Reinstall Messenger Program

When the damaged copy of Yahoo! Messenger is removed, you can reinstall the updated version of the program. To acquire it, open up your browser and navigate to the messenger.yahoo.com/download link. Click ‘Download Now’ to save the program installation file to the system. When the download process is complete, click the file twice and click the ‘Run’ button to initiate the installation process. Deselect all boxes on the first page, if you don’t want to download extensions for your web browser, and make the default search engine to Yahoo! Continue to the on-screen steps to reinstall the program.

If All Else Fails, Contact Yahoo! Support

If the reinstalling Yahoo! Messenger pogrom doesn’t solve the issue; then you may be facing the compatibility dispute due to a conflict between the Messenger application and computer hardware installed on your system. At such time, the Yahoo customer care live chat service is the best bet for getting attention for your issues. You can visit the Yahoo help page to address your queries and get technical assistance to fix your particular issue. Also, you can call at the Yahoo customer service phone number to solve out your several Yahoo issues via the phone or the remote assistance. 

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olivia james

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olivia james
Joined: December 1st, 2016
Articles Posted: 5

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