What Should You Do If You Are Not Able To Log In

Posted by ABC on January 17th, 2017

In order to get access to the mail, it is very important to sign in to the account. To sign in to the email account, you would require the email id and the password. Many times it happens that in spite of using the email id and password people still do not able to sign in.

Sign in problems can occur in case of the following reasons:

• In case a wrong email id is entered
• In case a wrong password is entered
• In case of no internet connection
• In case the account is no more active
• In case of invalid user name or password

It may also take place due to account locked message and also if the account has been hacked.

The gmail sign in problems is a common type of problem that is faced by most of the users. The technicians at the tech support companies say that many times it occurs because, the users forget the newly changed password and sometimes they do not use the account for a long time, the account gets deactivated. As a result of which signing in to the account is not possible.

In addition, if the user has changed the email address or deleted the email account; then signing in can be a problem. One should note that deleting an account will delete the services linked with that account. In order to get access to the account, a new mail account should be created with the same email address. Please note, if in case you are not able to get back your old email account; then you can contact on gmail customer service number to get a proper solution.

Choose ‘forget password’ if unable to log in:

If still you are not able to log in to the email account because of password issue; then you can choose the option of ‘forgot password’. Answer the security questions as asked and try to create a new alphanumeric password for your email account. It is very important to create a new password as per the password policy since a weak password can give easy access to the hackers.

Contact the ISP:

In case of no internet connection, signing into the mail account is just impossible. Therefore, you should at first contact your internet service provider to fix the internet connection.

Wait for at least 12 hours or contact the email service provider:

In case of ‘account locked’ message, you should ideally wait for another 12 hours so that the restriction can be lifted; or else you can contact the email service provider to find out if anything can be done on an urgent basis.

However, in case you are confident that you are using the right user name and password but are not able to sign in; then you can try signing in using another supported browser.

Thus, you can use these simple tips to solve your email account signing in issues.