Customer servicing and satisfaction with CRM management software by optima crm

Posted by John on January 21st, 2017

Customer Account Management Your business is built on relationships, so getting all client information when you need it is crucial to remaining in contact, closing deals and gaining referrals. Contact management tools help you effectively manage every factor of the customer lifecycle, from listing houses to handing over the take some time.

Realtors fork out a lot of time traveling, so your workplace needs to be with you always. Maximizer crm for real estate is available anywhere, anytime via any kind of web-enabled device. You can maintain new property provides, update client information, file room measurements and take notices, confident that it’s all being synchronized using Maximizer.

Real estate market is growing tremendously. With a lot of real estate property projects to purchase, buyers have vast choices to choose their new house or make their investment choices. For the developers, the primary challenge is to identify the prospective segment, targeted marketing through campaigns, sustainable follow-up efforts to develop the strong pipeline and convert the footfalls into customers. Customer servicing and satisfaction can be an essential differentiator for the real estate programmers and adopting CRM technology can participate in an important role with this.

Pre-sales and Post-sales
Managing pre and post sales processes are very essential and require persistent efforts in real estate property business domain. Using real estate crm, implement an official pre-sales process, manage prospects efficiently and maintain a healthy pipe of qualified leads within the income channel.

Every property deal is sealed; you will have a large amount of post-sales activities that must be carefully taken care of. Tracking Payment collection and handling queries of the customers are a few of the important process that must be taken care. Optima-CRM offers all the tools including the Support Desk system to handle the customer support functions of real estate property business.

Product sales
Optima-crm offers productivity tools to increase sales effectiveness by adopting a structured sales processes and centralizing prospect communications, including administration of quotes, and other documents. optima-crm helps to examine, classify the leads and devote ideal resources to convert them. Real-time sales reports and visual dashboards provide your team the required insights to fasten your decision making and arrive at appropriate decisions.

Marketing of Real Estate Agency solution
In the real estate property domain marketing campaigns has to be executed in multiple stations including the traditional print stations. Optima-CRM allows you to implement and track Email and SMS campaigns from CRM. And you can track your Marketing RETURN ON INVESTMENT by all channels (Print, Internet, and Email) and sharpen your marketing spending. You can also manage and track various another regular types of campaigns. Current marketing reports to analyze your marketing efforts and improve your sales strategies.

For more information about crm para inmobiliarias españa visit the website https://optima-crm.com/es/crm-para-inmobiliarias/