Here's how to Navigate Through New UPI

Posted by sonal deo on February 13th, 2017

Unified Payments Interface was launched with much fanfare last week, and a lot of banks have started going live with their own UPI apps. However, both the banks as well as the National Payments Corporation of India (NPCI) have been flooded with queries from customers who have faced issues while accessing the new mode of payment in town. ET tried to decode some of the questions that were posted on social media.

 Are all banks on UPI?

 Till now 21 banks have gone live on Upi App Bank, but few major ones such as State Bank of India, HDFC Bank, IndusInd Bank are not yet on UPI. These banks are expected to join by November. The banks that have their UPI apps include Andhra Bank, Axis Bank, Bank of Maharashtra, Bhartiya Mahila Bank, Canara Bank, Catholic Syrian Bank, DCB Bank, Federal Bank, ICICI Bank, TJSB Sahakari Bank, Oriental Bank of Commerce, Karnataka Bank, UCO Bank, Union Bank of India, United Bank of India, Punjab National Bank, South Indian Bank, Vijaya Bank and YES Bank.

 What happens if my bank's name is not on the list?

 If you are banking with RBL Bank or IDBI Bank, you will still get the benefit of UPI by using some other bank's UPI app. But if you are with any other bank, you will have to wait till November to be able to use UPI.

 Why is my phone's app store not showing any UPI apps?

 If you are using an Apple phone or a Windows phone, then it will not show. UPI, as of now, is available only for Android smartphone users. Feature phone users will also not get the benefits of UPI.

 Why is my account not getting connected to Upi App Bank?

 Many people who tried integrating their bank accounts with UPI have found difficulty in doing so. However, in many such cases, it has been found that the account has become dormant. A dormant account is one where no withdrawal or issuing of cheque has happened in six months. In such cases, individuals will first need to activate the account and then start operating.

 Why is my mobile number not getting registered on Upi App Bank?

 To be able to use UPI, customers first need to register their mobile number with the bank. If their mobile number is not registered, or they are trying to use UPI on some other number, UPI will not function. While activating the mobile app, the customer needs to get his mobile number verified by the system. If he is using some other mobile number, UPI will not get registered.

 Source: http://bit.ly/2lAdc1Q