Understand Cloud PBX Phone System

Posted by Martin Emily on March 15th, 2017

Technology is a central part in our everyday lives now. Today students love technology. They use it all the time. They will be interested and engaged in learning if they use the tool they like. Technology is becoming more and more important in education because it opens up different ways of communication in our modern world. It can take the student from a class to a huge wealth of resource and learning community. With AntBuddy - providing the best and the most affordable cloud communications services, you can not only give students better service but also help to increase their performance.

1. Always there when your students need

AntBuddy Cloud call center/PBX lets schools receive and forward multi calls at the same time, which facilitates school’s customer services, telemarketing. With this tool, schools don’t have to worry about missing call from any potential students who are interested in courses of the school and want to contact for more information.

As our services are cloud-based, you do not have to worry from costly infrastructure, server installment or other physical equipment.

2. Free chat, call among staff, teachers, students

We build AntBuddy PBX as an internal call center so that teachers, students and other staff can communicate for free.

Teachers can create groups to manage students. In these groups, students and teacher are free to discuss, have video conference, share information, files. Everyone can find files quickly just by click on “Files” tab and jump back to the conversation related to the files immediately as well as save important message. With these functions, it’s much easier for students and teachers to connect, share knowledge, which helps to improve student’s performance a lot.

3. The more eager students are to contact, the higher chance they’ll register

It’s clear that you don’t want to lose any potential students. When a student is interested in the school, they may want to contact for more detail. By using AntBuddy Live web call or chat, students will be more eager to call and talk to you right from your website or Facebook, Skype. Be there whenever students need and see how your conversion rate grows.

This feature can also be used on smartphones (iOS and Android) to let you support students anytime and anywhere.

4. CRM Integration

AntBuddy solutions come together with an integrated CRM, as called BeeIQ CRM. BeeIQ CRM would be of great help in terms of customer data management and follow up. By using BeeIQ CRM, you can save all customer relating data in ONE place, be it names, phone numbers, email addresses, home addresses or chat history, call records, notes from agents and deals status.

Benefits from BeeIQ CRM:

Have a good insight of customers to execute proper sales and marketing strategies

Improve customer relationship as agents now know who they are talking to and what they need

Acquire more loyal customers and boost revenue

5. Motivate your students, create friendly learning environment

Sometimes, students feel like they don’t have the motivation to focus on learning, they feel bored and tired. A lot of homework, assignment makes them feel stressful. The solution here is to create a positive learning environment which will allow your students to feel comfortable, safe and engaged. Understand this, AntBuddy provides you an amazing feature called “AntBuddy Bonus”. This feature allows students and teachers give bonus to others to thank or congrat. And when a person gets enough bonus, he/she can redeem for a gift. So teachers can motivate students by giving them bonus when they finish their work. Also students can express their love for others by giving bonus, which helps to create a great learning environment.