Software Company because customers is the backbone of every business

Posted by bsquare on April 25th, 2017

Getting target customers can be easy but maintaining the same customers can take a lot. It demands precision, accuracy and patience. Well there is software for you which save your energy.

CRM software is an innovation in software industry and helps the enterprises to maintain records and customer related assets to ensure a healthy customer relationship. It manages both pre sales and post sales force customers’ interaction. Pre sales interactions help in getting new customers while post sales interactions helps in retaining the existing customers. CRM software helps in retaining the customers by providing facilities needed for an interrupted customer management. CRM INTACT recently launched in the software industry by a renowned software solutions company in India. Some of the features of CRM INTACT:

• Service support management to ensure appropriate services are being provided to the customers. It manages inventories about the spare and consumed services which helps the companies in setting the targets in future.
• Management of IT infrastructure and Information assets
• Management of AMC and asset
• Management of contact centre and campaigns. Contact centre management assigns a unique complaint no. and request number to a customer so that it becomes easy for the customer to track their complaints anytime. Campaign management includes initiating campaigns related to the services or the products by emails or SMSs.
• Management of sales force automation and workshops. Workshop management involves the details regarding the repairment of the products by customers and return of the product back to the customers.
• It provides a helping hand in this competitive world to maintain a healthy number of customers which is an appreciating attribute because getting target customers and maintaining them is a daunting task.

Bsquare is a CRM software company which has launched CRM INTACT recently which is an all-in-one customer relationship improver. It manages your customer related data and assets and organizes it so efficiently that customer relationship and customer management becomes a play. Bsquare is one of the top CRM software companies in India which has customized CRM INTACT to an extent where it attains the potential to manage customer related assets efficiently. Bsquare is the best CRM software India producing company in India and is a decade old company which specialises in software solutions. Bsquare was set up in 2006 and since then it has been providing with the software which are giving a new definition to business operations.