HP recalls laptop batteries due to overheating issues

Posted by Angelsmith on May 25th, 2017

HP is one of the well-known companies to produce smartphones, tablets, laptop and computers in the UK. Today, electronic devices have become important aspects of our daily lives. It also causes display problems, software problems, charging and battery problems.
 
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HP continues its recall program for laptop that the company believes could pose a serious risk to users. The latest announcement from HP reminds of 101,000 laptop PC batteries on 41,000 batteries recalled in June 2016. It was discovered that the batteries were being overheated due to the presence of a lithium ion battery containing Panasonic cells.
 
The Consumer Product Safety has detected that some of the cells are malfunctioning, potentially causing some Hp laptop batteries to melt. The batteries compatible with HP, Compaq, HP Pro Book, HP ENVY, Compaq Presario and HP Pavilion laptop computers. HP increased the number of recalls for the batteries of laptop computers sold between March 2013 and October 2016.
 
The batteries are about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The bar code is printed on the back of the battery. The HP laptop battery and model number are printed on the battery. The batteries in this extended call have barcodes starting with 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
 
HP recommends that users refer to the company for removal and replacement of their spare laptop batteries. In the meantime, consumers can connect their devices directly to the AC power while a HP battery replacement is in progress.
 
HP Repairs are urging customers to check their batteries again, even if they have been told they have done it before and are not affected. However, the original battery, which was changed as part of the program announced in June 2016, is not affected by this program expansion. Customers should immediately stop using the affected batteries. Affected HP customers are entitled to a free Hp battery replacement for each affected, verified battery.
 
For more detailed information about problems with your HP devices, you can visit our website at http://www.hprepairer.co.uk or call us on 0161 883 28 99. Our technicians are eager to help you with your repair needs.

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Angelsmith

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Angelsmith
Joined: February 20th, 2017
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