A Detailed Guide To Choose An Online Booking System

Posted by James lee on September 6th, 2017

Every tour operator understands the need for tour operator software to keep it business streamlined in the global market. Finding the right software can be a big challenge. You can become frustrated to see that most of the applications are having features to manage the hotel bookings and aren’t capable of meeting the entire requirements of the business. So how do you about choosing the best application which can meet all your business needs? Let’s look in detail.

Watch For Features That Support The Business

Every tour operator has unique business requirements, and the software that has to be chosen must be able to meet the day-to-day operational needs. Some of the features you must be looking in your software research are:

Upload Travel Products

The software must have features to upload travel products and packages whether it is content or photos, videos, maps, and documents.

Multichannel Support

The software must allow selling through multiple channels such as B2B, B2C, and Social Media Platforms and so on.

Inventory Management

The application must enable support to manage various type of list e.g. allotment, on request, free sell, and the retail inventory

Support For Various Contracts

The application must be able to support multiple pricing contracts such as per room, per person occupancy based pricing, range-based pricing and unit-based pricing.

Notifications

The software must allow email and SMS notifications to go out automatically upon booking, cancellation and other triggering events.

Pricing Support

The software must be able to manage the commissions and markups.

Quotations

The software must be able to create quotes and confirmed reservations.

3^rd Party Support

The software must able to integrate well with third party supplier systems in real time. 

Support For Back-Office And Accounting System

The software must be able to manage all the operations with the help of an integrated back-office and accounting system.

Group Bookings

In many cases, the tour operators often face the situation when they have to go for group bookings. In such cases, the software must have the functionality to support group bookings.

Event Notifications

The software must have features to automatically send notifications upon booking, cancellation and other qualifying events.

Easy Reporting

The software must be able to generate accounting, management, operational or custom reports without many difficulties.

A Customer-Friendly System

Thetour operator software must allow customers to make the bookings on their own without any difficulty. The interface must be user-friendly, and the payment process must be easy to manage.

Easy to use Backend System

The software must have an efficient backend system from which you can easily get the latest reports fro latest bookings, inventory status and so on.

A Credible Service Provider

The software company must be a reliable service provider. It must have served many clients from small to large, and there must be enough testimonials to prove the competence.

Thus for procuring the best tour operator software, you can use these tips and remain assured that you are working with the best provider.