Why you should have Self-service Medical Check-in Kiosks in your facility

Posted by Nisharao on October 3rd, 2017

From airports and railway stations to conference centers and shopping malls, self-service kiosks are being used to provide information to users. This technology is now being adopted across many other places where information needs to be provided or data needs to be collected from the end user. A large healthcare facility with numerous departments can be very confusing for a visitor, be it the patient or a visiting family member. Setting up a self-medical check-in kiosk will definitely help ease their way in. The kiosk is usually set up with a patient check-in app that allows users to check in through their mobile devices such as laptop, mobile phone, or tablet. Some of the advantages of setting up a medical check-in kiosk in the facility are:

• Reduce patient waiting time

Time is of paramount importance, both for the healthcare provider and the patient. A patient check-in app helps reduce patient waiting time to a great extent. Patients can pre-register using the provided email link. The patient can also fill in personal and medical details in the registration form. This reduces administrative tasks, and the patient can meet their doctor quicker. 

• Accurate data and lesser errors

The patient check-in app helps reduce data errors that could be caused by manually entering each and every detail in the form. Moreover, as the application maintains a clean track of the access and modification details, there is greater transparency.

• Decreased costs

Setting up a medical check-in kiosk can greatly reduce the facility’s administrative expenses. The easy-to-use kiosks can be programed to provide all the pertinent information to the patient or visitor. Plus, the collected data is in digital format, which is easy to store and share. So, these kiosks help reduce paper work. Administrative staff can spend time on catering to the needs of the patients, instead of sitting at their desks dealing with enormous amount of paperwork and filing.

• Streamlined and transparent payments

When a patient books an appointment using patient check-in app, payments can be made during the pre-registration stage itself. This streamlines the payment process and also ensures transparency. Moreover, the application maintains clear records of all the payments made. So, they can be crosschecked and verified at any point of time.