The candidates should be optimistic and enthusiastic about the hotel industry but not overly ambitious. Over ambitious employees are not always they best as they tend to look for greener Pasteur most of the time. This means that they will not settle in one place and are likely to move away from your restaurant. The candidates’ employment history will help you determine if they tend to change jobs frequently. Finally, always talk to references to get first-hand information about the character and abilities of the candidate you are about to hire.
The industry is always changing and there are always new ways of doing things. Employees feel appreciated when you offer them training opportunities. They are motivated by the simple fact that you care about their all-round welfare.
If there is industry training, purpose to send your employees so that they keep abreast with new technology. For instance, if there is a new restaurant software in the market that would make your restaurant business operations more efficient, consider training your employees on the same.
Employees appreciate openness and better communication with managers and leaders. It is important to ask employees for their thoughts, comments and concerns so that they feel part of the decision making process. Where the employees feel aggrieved yet there is poor communication, the turn-over is high.
Create clear channels of communication and appreciate feedback from employee whether positive or negative with victimizing the staff. Where problems and concerns are raised offer tangible solutions.
The other secret of curbing high employee turn-over is in appreciating the good work your restaurant employees are doing. There are various ways of showing your appreciation from bonuses, to gifts, to reward letters and so on. Employees who are appreciated by their employers tend to be more motivated and will less likely think of changing employment.
Provide a good working environment for employees and they will likely stay in their jobs. Make use of restaurant software to improve efficiency.