Automated Third Party Verification ? A Reliable And Profitable Method For You

Posted by voicestamps on January 3rd, 2018

Any business or company, no matter how big or small, needs telemarketing. This telemarketing not only helps the customers to clear their queries but in some cases, it also lets the customer order products or services or get an appointment via a call. This can all be done very quickly with third party verification.

What is 3rd party verification?

Third-party verification, or TVP (as commonly called), is a process of getting an independent party to confirm that the customer is requesting a change or ordering a new service or product. This is done by putting the customer on the phone, which is usually done via transfer or 3-way call and asking the customer for his or her identity. This helps the operator understand if he or she is an authorized decision maker and thus confirm the order.

Why an automated Third-party verification?

Apart from it being a requirement by law in many parts of the world, including the USA, while selling products or services over the phone or they might face substantial consequences such as penalties or criminal sanction, there are many other advantages to having an automated third-party verification:

  • You get consistent and high-quality verification for every additional order placed by your customer. This does not disappoint the customer as well. There are different accents, all with a professional voice available.
  • With 24/7/365 days availability, it helps you record and store all the responses which can be retrieved later via web or phone.
  • The call flow is precise as you require it to be and an automated TVP never makes any change in the same. You are assured that your entire script is being read to the customer in the exact way you desire it to. This provides the protection your company needs and provides your customers with peace of mind for every other order they place.
  • With advanced technology, an automated third party verification is both reliable and profitable.
  • You don’t a need a different staff or train them as it is all an automatic technology. It costs a lot less than live TVP.
  • There is no background noise in an automated TVP office as compared to a live one.

Even though traditional methods never go out of style, with technology reaching heights everything has started out to become automated. With automated TVPs you get an edge over your competitors as you get a more professional style of work. As it is a cost-effective method, your company or business can be even more profitable. So wait no more and get an automated third party verification for your business today.

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