Add a NLP based powered Chatbot to Salesforce

Posted by Amit Gupta on January 29th, 2018

We all want someone who can do the job we do or are intended to do in a better fashion then us. It helps in diverting our attentions to more pressing matter, improves the quality of life of person in question, minimizing the manual labor and in turn reduce company’s expenditure. With the world hell bent on developing artificial intelligence for the greater good we have a ray of hope. But how to integrate this with your business to ensure your growth as a firm and improvement in your revenues? Well Salesforce is the answer.

Salesforce is world’s leading CRM platform which is based on new age cloud storage. It provides you a wide array of services. In simple words, the chatbot is nothing but a computer replying to your messages. After analyzing and assessing your messages for key words, it generally matches it with the keywords stored in its system and reply with an answer that contains and matches most of the keywords. This software not only helps your customers in getting a prompt response to most of their query but also decreases your man power enabling you to channel it in the most efficient manner.

Salesforce provides such Chatbot to Salesforce services  with ‘ 360 SMS App’  that provides you all of the lightening experience to give you the best of what salesforce has to offer in addition to all the amazing services the application has to offer. Join 360 SMS App to enjoy the best CRM services which can empower your business to boom manifolds.

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Amit Gupta

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Amit Gupta
Joined: January 4th, 2016
Articles Posted: 13

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