How to Fix HP Printer Cartridge Error

Posted by Shira on January 30th, 2018

Many times, you may face error in your HP printer and a reason for the error will be displayed on your screen clearly. In some cases, the cause of the error can be completely mysterious. If you see a flashing message on your screen saying that you have an incorrect ink cartridge or you are told to remove the colour cartridge, you should fix the issue as soon as possible.

To fix the printer cartridge error, follow the steps given below:
Step 1:
Power ON your printer and remove the ink cartridge from it by removing the cover.
Step 2:
Set the cartridge back into the printer and put the cover back in its place. And now power off your printer for few seconds.
Step 3:
Power ON your printer now and try to print a page for testing. If the problem is not resolved yet, then move to the next step.
Step 4:
Remove the cartridge again and take a clean dry cloth and gently clean the cartridge contacts.
Step 5:
Clean each contact separately from top to bottom.
Step 6:
Now, put back the ink cartridge into the printer back in and turn it off again.
Step 7:
Again try to print a page by turning it ON. If still issue not resolved, move to next step.
Step 8:
Open the cover once again and remove both the black and colour cartridge.
Step 9:
Remove the power cord from the outlet and cables connected to the computer. Wait for few seconds and plug in the power cord and cables again.
Step 1o:
Now, install back both colour ink cartridges into the printer and switch ON the printer.
Step 11:
Print a page and if after this process you are not able to solve the issue then you need to buy a new ink cartridge. And buy it only from the authorized dealer or HP store.

For any help Click: HP Printer Support Number 

Reference Link: https://customer-support-numbers.tumblr.com/post/169883476044/hp-office-jet-6500-printer