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Do You Wonder How Your Customers Rate Your Service

Posted by virtualb2b002 on February 13th, 2018

We don’t waste any time…. Let’s face it, typing out or filling in surveys can be tedious and time consuming. Now days surveys are done through email or online with the old style telephonic survey not being done anymore.

And we ask WHY? If a result can be provided instantly with a meaningful conversation telephonically, why not go that extra mile and conduct a short satisfaction survey that could provide instant results.

A happy client is a loyal customer

Virtual B2B Surveys divisions are in a large drive to help organizations gain insightful information about your client’s opinions and views on your service.

If you could change something that is causing dissatisfied customers –WOULD YOU? Most dissatisfied customers will stop using your services and not let you know why. Gaining insight to what your customers really think about your service is critical to gaining and keeping them.

Our Surveys Include

  • All our surveys are done telephonically.
  • Detailed analysis on the requirements and expected outcomes.
  • Surveys designed specifically for each survey campaign with questions to ask.
  • Survey reporting designed that is related to each individual clients requirements.
  • Providing instant feedback on your clients satisfaction.
  • Full detailed reporting.
  • We assist in any industry and anywhere in the world.

Here are the top six reasons why customer satisfaction is so important:

  • It’s a leading indicator of consumer repurchase intentions and loyalty.
  • It’s a point of differentiation.
  • It reduces customer churn.
  • It increases customer lifetime value
  • It reduces negative word of mouth.
  • It’s cheaper to retain customers than acquire new ones.

We find the right prospects... That's what we do

Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team.

Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time spent with their clients and new prospects, while we as the cold calling and appointment setting professionals focus on our expertise in our field to help you as our partner grow your business and generate more revenue.

Our Mission

We aim to provide our clients with an innovative customer centric experience by providing our clients with qualified appointments to help them grow their business.

It is our mission to ensure that our clients gain what they require to increase their revenue and clientele through our services, with consistent communication and planning on strategies to align our clients business goals with that of our appointment setting services.

Our Vision

Stretching beyond innovative thinking to ensure a sustainable business and to ensure 100% customer retention through our excellent customer services.

Not only do we have a vision for our organisation, we also have a vision for our clients success gained through our services.

Our clients visions are our visions.

Also See: Appointment Setting, Virtual B2b, Setting Services, Sales Team, Clients, Customer, Surveys

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