Keeping Up With The Game

Posted by Sid Banerjee on May 10th, 2018

Business owners and organizations today are taking both accountability and responsibility to see that subordinate staff and management level employees are participating in effective T&D, (Training & Development). It is essential that they possess the tools needed in order to make them a success in their day-to-day tasks.

 
People have a tendency to learn at different levels and over periods of time. With this being said, many corporations have made the decision to engage their organization in user-friendly gaming platforms. By implementing this type of methodology, the employee interacts with real-world simulations and techniques that will heighten his or her awareness in the areas where they need immediate improvement.

Many corporations around the globe will attest to the fact that they realize how important it is for their business to have the employees equipped with the necessary tools to provide excellent customer service to their clients. Also from time to time it became equally important that the employees needed to have their morale boosted by the management. Thus, gamification became the better way to go about addressing both sides of the coin, As the concept of corporate gaming began to catch on, it took only a short amount of time for businesses all over the globe to begin using this method as a replacement for other T&D strategies that did not work. It didn’t take long before managers in all types of businesses begin embracing gamification for training.
 
 With that stated, it is also a well-known fact that when dealing with clients some employees do not have a strong skill set in the areas of negotiation, problem-solving, and communication when they are providing a service to their customers. This can cause serious infractions in relationships with clients and when a company chooses to ignore these infringements, two things happen. The first is, the skill set of the employee stays underdeveloped and secondly, the business relationship with the client has been damaged and sometimes becomes impossible to repair.

When organizations begin looking for serious game development they start bringing in the professional trainers. However, it is not solely for the purpose of having fun but it is to also make certain the employees realize how this type of training is in direct alignment with the goals and objectives of the department. Businesses like to target problem areas within the company that may have an adverse effect on their profit margin.  

Therefore, when companies make the decision to partner with a gamification training provider it gives them an abundance of advantages and benefits. As time goes by, we find that more and more organizations are deciding to utilize gaming techniques in order to improve their overall productivity.   
 
When your employees are adequately motivated you will see the benefits of that through an increase in productivity. This is because when motivation is at an all-time high among your staff, it is then that management realizes that they have successfully created a relaxed and collaborative environment for their staff to work in.
 
Motivation is successfully achieved through gamification when the employee interacts with game-based simulations that implement items such as goals, achievements and perhaps a reward system. These features will encourage employee motivation and then improve the productivity of the organization as a whole. With that said, there is an evident increase in employee satisfaction and performance and a significant decrease in attrition.
 
Another great benefit businesses have discovered is the fact that gamification not only benefits the employees but it has also been a very useful tool when it comes to training corporate leaders in ways that they can put forth best practice in managing their staff in the most efficient way possible.
 
When deciding what gaming methodology to use, research will show that many corporations find it advantageous to use simulation platforms and online game training. These two infrastructures have been known to improve any innovative dynamics that may already be in place within the organization.
 
Therefore, whether it is for current employees, management, or new employees coming on board---it is necessary to thoroughly investigate which type of gaming will be most profitable for your employees and organization.