Cloud Telephony and Digital India: The Apt match for Proficient Growth

Posted by Arun Shah on May 28th, 2018

Digital India is now an established goal of India’s future and that is the reason, digital services are getting introduced in almost every lifestyle and working segments. Communication is one of these segments that have been largely impacted by digitalization: cloud telephony is one such impacting technology that has changed the face of modern telecommunication, hence largely supports the objective of Digital India. Big V Telecom is one of the leading service providers in India in this niche and presently the company works by franchise network.

How cloud based telephony is used in daily life

Cloud based telephony system is not used for telecommunication only; most popular practice of doing online banking is supported by this technology. Furthermore, Facebook, WhatsApp, Twitter, etc apps are all powered by cloud telephony providers service. Products like getting OTP over phone, online order confirmation call, reminders for pending EMI, credit card payment, as well as getting missed calls to know bank balance, etc. are driven by cloud telephony technology, which have become common in our everyday lives. Not only these communication services are making our life easier, they are working as the milestones of digital India.

How cloud telephony providers are impacting in businesses

Indian businesses are using cloud telephony technology in several ways. For example, online shopping portals, home delivery service coordination, facility of availing healthcare facilities at home, service of toll free number provider, and other digital communication services are the result of using this technology in business processes. Not only the technology has made digital communication user friendly, also the services are meant for global reach, which is good for the business as well as for its users resulting in improved customer loyalty. Missed call marketing has become quite familiar for business lead generation process, which is one of the most utility applications for promoting digital marketing. Private communication giants like Big V Telecom has launched its network franchise in India for offering this technology at easy reach of Indian business community.

Efficient control with cloud tele-phone by Indian Government

In order to make digital Indian concept a reality, Indian government is using cloud based telephony system in many sectors like running apps like BHIM-Aadhar Pay app, GSTN, eNAM, Digital Locker System, etc. Furthermore, ‘Mann ki Baat’ by Prime Minister and the ways to connect him directly are all backed by this cloud based telephony system. Banks and e-wallet companies use this technology for facilitating transaction system, which is approved by RBI. The technology works as toll free number provider for different non-profit organizations also at low rate.

Furthermore, obligatory regulatory changes by the government for example, linking Aadhar card to the PAN, linking PAN card to persoanl bank account are offered to target audience for sending bulk SMS, outbound calls, missed call facility, etc. These initiatives are facilitated by cloud telephony in an effective, quick and user-friendly way.

Cloud Telephony: Promoting Digital India

The amalgamation of cloud based telephony and digital India is influencing thousands of life and businesses in Indian community. While digital India concept is gearing in momentum, it is exerting its tech impact on business, law and governance, social services etc. with digital interface as well as franchise India network from service providers. In short, cloud supported telephony system is providing an easy and effective communication channel to accelerate this shift. In nutshell, telephony on cloud is performing as a concealed and essential catalyst to turn the visualization of Digital India into a stark reality.