How to Fix QuickBooks Point of Sale Unexpected Errors

Posted by Steve Machan on July 24th, 2018

Possible Causes of Point of Sale Unexpected Errors

QuickBooks Point of Sale Errors are caused by some of the common errors and can be easily rectified. Some of the main causes include:

  • The system requirements are not met by the computer system you use.
  • May be the Point of Sale Database manager is not running properly.
  • Or Microsoft.NET framework is not properly installed in the system or has been damaged.

Trouble Resolving unexpected errors when opening QuickBooks Point of Sale

Experts recommend few solutions for these unexpected POS errors and also share some steps to do the same. One just needs to follow the steps in the given sequence and can get the successful resolution. So, when you first start the error fixing solutions, make sure that the computer system you are using meets all the requirements that are required to run the Point of Sale software.

Below are the steps that can solve the unexpected errors of POS:

1-      QuickBooks POS should be updated.

2-      System should be well configured.

3-      Then, open and run the Microsoft Component Clean up Tool.

4-      Now, switch to a New Window user.

5-      After that, restart QuickBooks POS Shell and Troubleshoot compatibility.

6-      Uninstall and install again the QuickBooks Point of Sale and Microsoft. NET framework 4.

Steps to Resolve QuickBooks Unexpected Errors

Solutions are also given in detail so that when you try to troubleshoot the problem, it resolves the error. Additionally if you require instant support & help for QuickBooks Errors then contact to QuickBooks Error Support team will be beneficial for you in this case.

1-      Updation of QuickBooks POS installed in your system: You need to ensure that the system you are using has properly installed QuickBooks Point of Sale.

Before the updation of POS gets completed and the issue is resolved, you are required to rename the entitlement client’s folder.

  • Go to product updates page
  • Select Point of Sale
  • Follow the instructions in pop-up to install the Manual update for POS.
  • Now, reboot the system

2-      Check if system requirements are met:

First of all, verify the RAM requirements of your system for the QuickBooks POS version.

For verifying:

  • Click the Windows Start button
  • Click on Computer
  • Now, choose ‘Properties
  • And check the installed memory, i.e. RAM

If you find that your system has insufficient RAM, then check with an expert about adding the memory. Once the memory is added or if it is sufficient, move forward.

3-      Run Microsoft Component Clean-up tool: This clean-up tool identifies all the problems with Microsoft features POS. This tool detects all the errors and resolves with Microsoft components which include .NET Framework, Visual C++, and MSXML.

4-      Attempt as a New Window user:

  • Start the system, and then open user accounts.
  • Click on Manage User Accounts and choose to manage another account
  • Create a new account and give it a test name
  • For user type, you can select Administrator.
  • Now, log off Windows and Sign in as a new user for which you have created a new id.
  • Now you can access the POS again.

5-      Close and Restart the QBPOSShell and troubleshoot compatibility:

  • Close POS software.
  • Click on Task Manager
  • Click on Processes tab and then, click on image Name Column title.
  • Click on QBPOSShell.exe and then, click on ‘End Process’

If you see more than one QBPOSShell, then you can close task manager and open Point of Sale Application.

These steps will help you to troubleshoot the unexpected errors of QuickBooks Point of Sale. For all such errors, you can also contact us or visit our website to get QuickBooks point of sale support. Our helpline number is 1(800)880-6389.


Steve Machan

About the Author

Steve Machan
Joined: February 6th, 2018
Articles Posted: 20

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