5 Must-Ask Questions Before Engaging Pest Control Professionals

Posted by sghomeneeds on August 2nd, 2018

Every country has their own pest problems. In Singapore, given the geographical tropical climate, pest infestation is a common problem especially problems related to mosquitoes, ants, bed bugs and termites.  

When we face pest infestations, hiring an exterminator to solve the problem once and for the long-term saves us time, money, and importantly the frustrations.

In this article we will cover the 5-must-ask-questions before engaging a pest professional to ensure you hire the right one. 

1. Credibility and years of experience

Pest control professionals have should preferbly have a few years of experience. Some important factors to check include:

• Brand credibility - are there a lot of searches online for their brands?
• Size of the business - how many employees do they have?
• Number of years practicing pest management in the industry
• Reviews and ratings of the pest control company by past customers

2. Satisfaction guarantee 

Some pest problems may not be fully resolved even after a thorough extermination session. As such, some pest control companies may issue a satisfaction guarantee, such that if the problem still persist, they can redo the work or do the treatment at a low cost.

There are trustworthy and quality solutions that are backed by research and testing to warrant a longer assurance period.

3. License and quality standard

Is the professional licensed to carry out pest control services, as well as having field staff fully licensed? The professional should be licensed by NEA to provide Vector Control services. All field staffers should be licensed and certified accordingly by NEA.

Ask if the exterminators in Singapore are NSRS trained. Being an NSRS Accredited Company is a good standard that the company can provide higher quality services and assurance.

4. How does the pest control company decide what treatment is needed?

Here is a list of questions you can ask to determine how professional these exterminators are. Take note of their answers and compare against online resources. Examples of questions include:

• What kind of pests are in my home? Are they common in this area?
• What stage of life are the insects in– egg, larva, pupae, adult?
• How serious is the infestation?
• How long have the pests been in my home?
• How long will it take to eliminate the infestation?
• Will the pests ever come back?

5. Are the professional's insecticides and baits safe to use especially for homes with children (babies) and pets?

All insecticides/chemicals the professional use should be approved and registered by NEA in Singapore. Pest control professionals in Singapore should be aware of such regulations and ensure they products are safe. It will be helpful to double check with them again and highlight the fact you have children and pets at home so they can be extra careful when carrying out their work.

Pest Control Professionals In Singapore

SGHomeneeds provides a directory of reliable pest control companies in Singapore. You can compare and talk to a few exterminators based on their ratings and reviews. 

Should you want to find out more, you can check out our article on commonly-asked questions in pest control.