How to Pick a Transmission Repair Shop

Posted by tannertransmission on September 6th, 2018

Getting to work. Taking your kids to school. Making it to doctor's appointments. Going grocery shopping. You rely on your vehicle for nearly everything, especially if you live in an area that lacks public transportation. When your transmission starts to fail, it's important to have it serviced or repaired. But, finding the best automatic transmission service in Taylorsville can be a challenge, unless you know what to look for.

Reputation

The reputation of the shop is one of the most important indicators of the quality of work it delivers. Ask around for input from family members, friends, and neighbors. Some shops offer a list of references or share testimonials from customers. Another way to check the reputation of the shop is to check online for reviews or feedback. Social media usually offers a wealth of knowledge about businesses. (But, be sure to take some reviews with a grain of salt. You can't believe everything you read online.)

Finally, a shop's reputation is revealed the last way by its rating from the Better Business Bureau (BBB). If complaints have been lodged against it or other discrepancies in their business practices exist, evidence will show up in the BBB report.

Timely Repair

For many people, it's essential to get repairs done quickly and affordably. Having your vehicle at the shop for a week or more is just not possible for people who rely on one vehicle to get around. Find out how long the shop anticipates the repair to take and whether they can get to your vehicle quickly. If you have a serious problem, selecting a shop may weigh heavily on who can get it fixed most quickly.

Warranty

Nobody likes to spend money on repairs that don't last. Most shops offer warranties on the parts they install in your transmission. They also guarantee the workmanship they implement to fix your transmission. Usually, a guarantee lasts for a period of time or a specified number of miles. For instance, a shop might guarantee the work for three months or 3,000 miles. If a shop doesn't offer any kind of warranties or guarantees, think about finding another option.

Customer Service

While the repair work is the most important factor, it's also helpful when the shop provides services that increase the level of customer service. For example, automatic transmission service in Taylorsville that offers to take customers at their work after dropping off a car or makes it a policy to deliver a repaired vehicle to an owner wins a lot of brownie points for customer service.