How Vodafone & Idea Merger Will Affect The Customers?

Posted by Sushmita Sathe on November 14th, 2018

The user base of both Vodafone and Idea in combination is 400 million and together both of them has defeated Airtel for the first time in 15 years and became the top telecom network in India. If as a user you are confused about what all you’d get with this merger, then this blog is for you. I would say the effect would surely include a decrease in rates of Vodafone postpaid bill and Idea postpaid bill. But, there are more, let’s check them out….

For now, both Vodafone and Idea are continuing with their respective brands for the public. As a customer, you won’t experience any major change in terms of mobile recharge, bill payment of Vodafone or Idea online bill payment. The domains of the websites of these two telecom companies are still different.

Vodafone and Idea are the two most popular and most loved telecom brands in India and the amalgamation of these two would surely result into something better. The merger is aimed to offer the retail and enterprise customers an excellent experience and fulfill the connectivity and digital needs of all by providing more value, better network coverage and more exciting deals.

Better network coverage would surely be one of the best things to happen with the merger and customer would get to enjoy a more robust ecosystem of the cellular towers. Vodafone - idea together have an enhanced coverage than before and as per the sources they have 200,000 unique GSM sites and 235,000 kms fiber distance to serve more than 1.2 billion customers across the country. They’d be able to offer improved internet services too including 2G, 3G, and 4G data facilities. In the coming year, you’d see Vodafone-Idea covering 340,000 broadband sites and allowing 840 million Indian to relish a high-quality network.

The technology that the merger would use will be having an upgraded hold on a variety of digital services, like Vodafone online bill payment, Data, Voice, IoT, high speed, MIMO, digital wallets, safe leased lines, high speed, and other advanced offerings. All these facilities could be availed from 1.7 million retail touch points and more than 15,000 physical stores.

Now, apart from customer satisfactory services, the merger needs to compete with the current market leader Jio. In order to retain the customers, Vodafone – Idea merger have to pay attention to the price of Vodafone bill payment and Idea bill payment plans.

The total value of the merger would be Rs. 78.5 billion and the cash balance would be more than Rs. 193 Billion, so we can surely expect f=something better from this.

There’s still some time till both the companies are completely unified as one until then you can enjoy the current cheap bill payment plans. To know more about the plans or for mobile recharge, you can visit www.talkcharge.com. You’ll also get to avail here some exciting cashback offers on Vodafone or Idea bill payment online.