Basic Troubleshooting Method for QuickBooks MAC Error

Posted by anajuliausany on February 2nd, 2019

QuickBooks is an accounting and bookkeeping software which has made business management process easier and tension free. Intuit has flagged many versions of QuickBooks and QuickBooks Mac is the most successful software. But rather the software's achievements users do face some errors and in this post, we are going to discuss QuickBooks Mac issues.

QuickBooks Mac Error While Creating a Backup:

This particular issue arises when the user is trying to create a backup of their company files in QuickBooks for Mac 2013 and 2014 versions.

Implement the steps below to resolve this particular issue.

  • Open QuickBooks Mac and then click on File and Utility tab.
  • Select Verify Data.
  • Then tap on Hard Drive<Users<Library<Logs<QuickBooks.Log
  • However, you can also manually fix the error by rebuilding utility.

Rebuilding Data Utility

  • Click on File Menu.
  • Click on Utilities.
  • Search and find the Rebuild Data and then click on it.
  • After the process of rebuilding data completes, click on Verify utility in order to identify the error.

Multi-User Issues in Mac for QuickBooks- Resolution Steps

STEP1: Check if QuickBooks Server is running and the company file is on Sharing Mode

  • You have to check the status of QuickBooks server, click on Go and then Applications.
  • Double-click on the app.
  • If the file is not shared then click on Start Sharing.
  • Click on Select and Click + so as to add the file for sharing.


  • You have to check the Firewall settings in QuickBooks Mac you have to click on the Apple menu and then click on the system performance.
  • Go to Security & Privacy and Firewall.
  • Select Firewall options and Unlock it in case it is locked.
  • If the QuickBooks server app is on "Allow Incoming Connections".
  • And if the file is not listed then you have to click on Select and then click + so as to add the file for sharing.


  • Click on Apple and System Preference.
  • Now, click on Sharing and File Sharing.
  • Click on shared Folder and also on + under the shared column and Add.
  • Never forget to click on Read and Write for Everyone which is located under the user's column permission settings.


  • To check if network configurations are correct you have to unplug the Ethernet cable or the port.
  • Restart your system.
  • Open your QuickBooks software and now try to activate the multi-user mode.


  • Click on File and then New Finder Windows in order to check the Bonjour service shared computers.
  • Check the port- 56565 TCP, 5297 TCP, 5298 TCP/UDP, 5353 UDP is open.

If the troubleshooting steps mentioned above are not helpful then you can consult with our QuickBooks Mac technical Support team or just dial +1(800)880-6389 to talk to one of QuickBooks Mac experts and they are available 24x7.

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