NetApp Certified Storage Associate

Posted by Nathan on February 8th, 2019

NetApp Certified Storage Associates (NCSA) must provide technical support for NetApp products as part of a systems integration team. They manage and perform (full and snapshot) backups with SnapProtect, which includes using CommCell Console, CommServe, MediaAgent, and iDataAgent. They must also maintain and provide data storage, data streams and deduplication policies for VMware and guest operating systems.

The primary responsibility of NetApp Certified Storage Associate is to provide Tier 3 support for NetApp products. They must also offer email and phone support and escalate issues when necessary. The associate must manage system configurations and solutions. They should be able to monitor the full lifecycles of storage area network (SAN) administration, architecture, and support.

The professional should have proper understanding of storage utilization and capacity planning, and adjusting storage requirements when necessary. They must assist in NetApp data migration tasks from direct attached storage as well as SAN environments.